Campus Pride Jobs

Job Description

ASM Global, the world's leading venue management and services company, has an and immediate opening for the position of a full time Banquet Manager in Richmond, Virginia. This position will provide professional client food and beverage services and support in the planning, organization, and management of events within the facility, while interacting with clients, facility staff and related personnel to assure all event needs are fulfilled. Under direction of the Catering Sales Manager, the Full Time Banquet Manager's primary responsibilities include the following functions in accordance with ASM policies.ESSENTIAL DUTIES AND RESPONSIBILITIES:Oversees development, delivery, review, execution, and fulfillment of proposals/contracts for clients of the venue for catering events while adhering to ASM Global venue policies and procedures.Communicates with clients for status of deadline schedules, including but not limited to floor plan submissions, room specifications, insurance requirements and other relevant details.Review and work along with staff to ensure execution of all F&B operations through banquet event orders and contractual obligations such as, but not limited to insurance, deposits, set up/breakdown, staffing, contracted services, equipment orders, consumption reports and special orders.Manage and work along with the part time staff, contracted event staff and Non-Profit Groups in the areas of catering.Inspecting equipment and facilities to report any deficiencies and ensure all F&B areas are fully operational.Monitors in-house events, maintaining close contact with clients and facility staff to ensure successful while ensuring on all client request, concerns, and problems are addressed.Coordinates activities and facilitates meetings with kitchen staff, catering staff and various service contractors for assignment and fulfillment of events for the arena and/or meeting rooms.Attends appropriate planning, organization, event and facility meetings in support of food and beverage elements for all facility operations.Direct and work along with staff for proper cleaning techniques and procedures to ensure passing health inspections by State and local agencies and ASM Global guidelines.Direct handling of cash and credit cards in accordance with ASM Global policies.Prepare and maintain accurate records for pre-event planning, cost estimates, client requests, billable charges, service orders, contractual requirements and final billing accounting.Act as Manager on Duty for events, onsite, including banquets, backstage catering, and other activities as deemed necessary by department and facility manager.Required to be subject to a credit check and a background screening.Demonstrate knowledge in industry terminology.Work effectively under pressure and/or stringent schedule to produce accurate results and meet deadlines.Able to work flexible schedules, including weekends, nights, and holidays.Able to assess situations using decision-making authority.Position requires the ability to work at all ASM facilities in Richmond.Other duties as assigned.Supervisory Responsibilities:Oversee and coordinate food and beverage staff and operations, including temporary labor workforce, for daily and/or event operations. Demonstrate supervisory responsibilities following ASM Global policies and applicable laws. Interview, hire and train employees; plan, assign and direct work; review and evaluate performance; address complaints and resolve problems.QUALIFICATIONS:Must display attention to detailMust have good oral and written communication skillsMust have ability to add, subtract, multiple and divideMust have strong customer service skillsMust be able to adapt to changes in the work environment, managing competing demands, frequent changes, delays or unexpected eventsMust have strong interpersonal skillsMust have good organizational skillsMust have basic working knowledge of cash register and cash handling proceduresMust be compliant with health codesMust be able to pass a credit check and meet corporate minimum requirementsEDUCATION AND WORK EXPERIENCE:Bachelor's degree in Hospitality Management and/or equivalent preferred.Experience in management, catering, concessions, inventory control, order management, and point of sales systems.Must be Excel and Microsoft proficientCOMPUTER SKILLS:To perform this job successfully, an individual should demonstrate skill in Windows, MS Office, Adobe, Digital Content Delivery and Point of Sales systems with Inventory Control. Other software experience helpful.PHYSICAL DEMANDS:Daily lifting and carrying up to 50 lbs. Up to 5 minutes at a time.Constant reaching, standing, walking and stoopingPerforming work through repetitive eye/hand coordinationWORKING ENVIRONMENT/CONDITIONS High noise levelExposure to the weather conditionsIn and out of doors several times a dayExposure to heat and cold, dust pollen and fumesHOURS OF WORK AND TRAVEL REQUIREMENTSMust be able to work extended and/or irregular hours, including nights, weekends, and holidays as neededNOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

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