Job Information
Applied Industrial Technologies Customer Sales & Service Rep 59899 in Richland, Mississippi
This is a Job Description for a Customer Sales & Service Rep in Richland, Mississippi
Summary:
Customer service professionals---don't pass up this opportunity for a great opportunity with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it.
Duties & Responsibilities:
Assist customers by phone and in person at our facility. Help customers get the parts they need. Interact extensively with customers to clarify their needs, research, and recommend parts. Meet / exceed monthly sales goals while increasing customer satisfaction. Provide quotes. Take orders. Provide post order service. Physically measure specs on a wide variety of parts
Requirements
and Qualifications[]{#Hlk142289191}[]{#Hlk142304825}
: Minimum 6 months of customer service experience. Mechanical and mathematical aptitude. Excellent telephone skills. Ability and desire to learn new systems and processes quickly. Strong computer skills, particularly Excel. High school diploma or equivalent. Valid driver's license and clean driving record (MVR). SAP / ERP experience, preferred. Knowledge of industrial distribution products and hydraulics, preferred
Equal
Opportunity/Affirmative Action Employer.