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Robert Half Desktop Support in Reynoldsburg, Ohio

Description

We are offering an exciting opportunity for a Desktop Support Analyst in Reynoldsburg, Ohio, United States. As part of our team, your primary role will involve building and configuring various devices such as PCs, laptops, and iPads for internal employees. You will also be expected to provide support for over 300 employees through our internal ticket system. This role is fast-paced and requires a high level of initiative and urgency.

Responsibilities:

• Build and configure PCs, laptops, and iPads for internal employees including foremen, field employees, and engineers

• Provide support for over 300 employees through an internal ticket system

• Utilize various technologies such as Citrix, Dell, EO/IR systems, Mac Computers, Microsoft, and Active Directory

• Handle computer hardware and configuration management tasks

• Manage deployments and provide deskside support

• Monitor customer credit accounts and take appropriate action to collect delinquent payments

• Maintain customer credit records and resolve credit inquiries

• Process customer credit applications accurately and efficiently.

Requirements • Proficiency in Citrix Technologies and Dell Technologies

• Familiarity with EO/IR systems

• Experience working with Mac Computers

• Strong knowledge of Microsoft software and tools

• Proficiency in using Active Directory

• Good understanding of Computer Hardware

• Experience in Configuration Management

• Proven track record in successful Deployments

• Experience in providing Deskside Support

• Excellent problem-solving and communication skills

• Ability to work independently and as part of a team

• Bachelor's degree in Computer Science, Information Technology, or related field is preferred

• Relevant professional certifications are a plus. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .

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