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FANNIE MAE Associate Operations Engineer - Production Support Services (Hybrid) in Reston, Virginia

Job Description As a valued colleague on our team, you will identify operational issues by observing and studying system functioning and performance results, investigate complaints and suggestions, as well as interview process supervisors and operators, and complete troubleshooting procedures.

THE IMPACT YOU WILL MAKE

The Support and Tools - Operations Engineering - Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:

  • With support from more experienced team members, execute operational priorities.

  • Support development of operational solutions by researching and gathering information about alternative solutions, related costs, and the impact on the total system.

  • Improve operational quality results by studying, evaluating, and recommending basic process re-designs and assist with implementing changes.

  • Gather information and opinion to inform unit design and modification teams.

Qualifications THE EXPERIENCE YOU BRING TO THE TEAM

Desired Experiences

  • Experience Supporting AWS Cloud platforms

  • Experience with Job Scheduling in Autosys

  • Experience working with Unix operating systems

  • Experience with scripting languages like Python, PowerShell

  • Experience with Database Querying

  • AWS certificate

Tools

  • AWS Services

  • Autosys

  • Unix

  • Python

  • PowerShell

Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at careers_mailbox@fanniemae.com.

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