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IBM Procurement Process Architect in Research Triangle Park, North Carolina

Introduction

The Procurement Process Architect is responsible for the identification and enablement of all process related activities for the Procurement Process Team. The Procurement Process Architect may individually execute or lead a team of process subject matter experts to execute process activities.

Your Role and Responsibilities

  • Reviewing a client's current state processes, procedures, practices, and policies

  • Developing materials for and conducting a Process workshop based on Design Thinking principles

  • Identifying and creating a list of potential Robotic Process Automation (RPA) and other transformational opportunities

  • Identify opportunities for process enhancement through RPA. Work collaboratively with client, Automation Process Consultant IBM delivery lead to prioritize initiatives and obtain agreement on initiatives to pursue and timelines for implementation

  • Assembling and leading subject matter experts to assess feasibility of the agreed opportunities

  • Providing process expertise and best practices input through all phases of Transition

  • Researching, identifying, documenting, and training internal IBM team about transformational opportunities and initiatives

  • Supporting sales events as needed

  • Constructing process and procedure hierarchy comprised of a list of documentation (Desk Top Procedures) required covering all in scope services and, at a minimum, satisfying all IBM owned activities in the Statement of Work

  • Support client in validating process design with broader business community

  • Draft Desktop procedures, review with Delivery Leadership and client and obtain required approvals.

  • Provide input to overall project plan and report status based on established cadence for both internal and external review. (If there are two roles this belongs on both)

  • Support Supplier Enablement activities on new or transformed purchasing platform.

  • Support Knowledge Transfer activities through a train-the-trainer approach and/or on site or remote Knowledge Cascade.

  • Facilitate discussions between delivery and technical teams involving configuration of IBM-owned tools.

  • Support all levels of testing as required (unit, integration, UAT)

  • Offer additional support as required during hypercare period including DTP validation and updates, training reinforcement, and reporting.

Required Technical and Professional Expertise

  • Familiarity with Source to Procure processes is required; previous experience performing transformational activities, automation, and procurement operations is required

  • Experience with outsourcing engagements or similar client facing work is required

  • Experience managing small to medium scope projects in an agile environment with multiple priorities

  • Experience with system design and implementation is required

  • In-depth understanding of transformation initiatives including Robotics, Cognitive Analytics, and Design Thinking

  • Ability to travel, both domestically and internationally, up to 80% is required (4 days a week)

  • Minimum Education: Bachelor's Degree

  • Strong communication/soft skills are required

  • Proficiency in MS Office and MS Visio is required

Preferred Technical and Professional Expertise

  • Knowledge of IBM's Procurement BPO offering, procurement process, and the general IBM Procurement process is desirable

  • Understanding of working with workflow portals such as ServiceNow

  • Proficiency in MS Project and IBM BlueWorks Live is preferred

  • 6 Sigma Green Belt Certification is preferred

About Business UnitThe IBM Finance organization is responsible for driving enterprise performance and transformation. We are the financial stewards of IBM, delivering IBM's financial strategy, developing new business models, and mitigating enterprise risk. Do you have a passion for creating business value? Join our team in accounting, financial planning, pricing, business controls, tax, treasury, business development (acquisitions & divestitures), and global financing.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementIBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

  • Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being.

  • Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs.

  • Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law.

  • Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals.

  • Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

We consider qualified applicants with criminal histories, consistent with applicable law.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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