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About PACCAR PACCAR is a Global Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture, and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines and provides customized financial services, information technology and truck parts related to its principal business. Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services - you can develop the career you desire with PACCAR. Get started! Division Information PACCAR's Information Division (ITD), located in Renton, WA, utilizes cutting-edge technology to provide systems development, consulting, voice and data communications services to the entire corporation, which has high visibility in the technology sector. The Role As Automation Operations Intern you will have opportunity to identify and evaluation of Automation/AIOps opportunities across Infrastructure and Operations. In addition, you will assist in creating the entire project lifecycle of converting manual IT processes to an automated state. About the Team The ECC (Enterprise Cloud Center) team at PACCAR is a dynamic, collaborative, and forward-thinking group of IT professionals. We are comprised of a diverse set of roles to monitor and maintain uptime for all systems and applications that are critical to the business. Together, we strive to provide robust, scalable, and secure environment to enable efficiency and innovation throughout the company. Our team thrives on problem-solving and innovation. We are committed to continuous learning and staying up-to-date with the latest cloud technologies and best practices. We work in an agile and fast-paced environment where adaptability and teamwork are key. At PACCAR's ECC team, we not only focus on technical excellence but also value open communication, mutual respect, and a supportive work culture. We believe in empowering our team members, fostering their growth, and celebrating our collective achievements. Job Responsibilities & Projects Assist in the identification and implementation of potential AIOps solutions to streamline operation processes and surface root cause data. Assist in the discovery for planned processes to be automated. This will involve capturing current state of process to analyze process standards and metrics to provide solutions for improvements and automation. Develop process improvement procedures to drive operational efficiency using automation/orchestration tools I.E. Ansible / Chef / Puppet. Perform data gathering, root cause analysis and performance trending to develop appropriate process changes. Creation of documentation on process improvements and automation. Work with Subject Matter Experts to identify process improvement metrics for setting forth progress, trends and appropriate recommendations and conclusions. Assist with the implementation of process change based on the organizational metrics as defined by leadership. Assist in the creation of a project plan to implement process changes and automation across I&O. Contribute to ensuring on-going automation operations are running per design and assisting with production support where needed. Help establish governance and control processes around I&O automation. Preferred Experience & Skills Experience with orchestration technologies like Ansible or similar is highly desirable. Advanced knowledge of MS Office applications and other productivity tools. Experien