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Mental Health Counselor Supervisor

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Class Title

Mental Health Counselor Supervisor

Class Code

5104

Salary

$128,211.20 - $155,812.80 Annually

• Definition

• Benefits

Classification Description Summary

Under general direction, supervises, assigns, reviews, and participates in the work of staff responsible for performing, in partnership with a law enforcement partner, behavioral health duties for the Reno Police Department’s Mobile Outreach Safety Team (MOST), including crisis response, home visits, welfare checks, individual assessments, and the implementation of mental health programs; ensures work quality and adherence to established policies and procedures, performs a variety of tasks relative to assigned areas of responsibility.

Essential Functions

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

Plan, prioritize, assign, supervise, review, and participate in the work of mental health staff.

Establish schedules and methods for providing mental health services in conjunction with sworn staff; identify resource needs; review needs with appropriate management staff; allocate resources accordingly.

Participate in the development of goals and objectives as well as policies and procedures for the Mobile Outreach Safety Team; make recommendations for changes and improvements to existing standards, policies, and procedures; participate in the implementation of approved policies and procedures; monitor work activities to ensure compliance with established policies and procedures.

Participate in the selection of Mobile Outreach Safety Team staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures.

Participate in the preparation and administration of the Mobile Outreach Safety Team budget; submit budget recommendations; monitor expenditures.

Perform the most technical and complex tasks of the Mobile Outreach Safety Team.

Maintain close working relationships with various City and County offices and boards, other Reno Police Department staff, and outside local mental health agencies to coordinate services, resolve problems, and foster community support for individuals suffering from a mental health crisis or event; respond to and resolve complex problems and issues.

Review, edit, and approve written assessments, reports, and case notes.

Assist staff in determining DSM-5 diagnosis as needed.

Attend and participate in professional group meetings; maintain awareness of new trends and developments in the fields of mental health; incorporate new developments as appropriate into programs.

Provide educational resources to the Reno Police Department and the City of Reno to expand the body of knowledge about mental illness and techniques available to address the phenomenon.

Evaluate community resources and providers for effectiveness and quality of services provided.

Provide follow-up information to referring officers or community referrals as deemed appropriate or needed.

Attends meetings, trainings, and calls as needed.

Contribute to the overall quality of the Reno Police Department’s mental health services by recommending and implementing improved policies and procedures.

Represent the Reno Police Department in community and mental health activities as a member of the Mobile Outreach Safety Team.

Perform related duties as required.

Minimum Qualifications

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:

Operational characteristics, services, and activities of a mental health program.

Modern and complex principles and practices of management and administration.

Principles of supervision, training, and performance evaluation.

Basic principles and practices of municipal budget preparation and administration.

Case management practices and procedures.

Principles and techniques of interviewing and recording casework data.

Symptoms and treatment of mental illness, emotional, and behavior disorders.

Theories and principles of clinical practice.

Principles of adult education.

Principles of individual and group behavior.

Principles, practices, and techniques of crisis intervention, counseling, and case management.

Validated clinical behavioral management techniques.

Pertinent Federal, State, and local laws, codes, and regulations regarding mental health care.

Diagnostic criteria from DSM-5.

Motivational and interviewing skills.

Techniques for dealing with a variety of individuals, at all levels of responsibility, in person and over the telephone, often where relations may be confrontational or strained.

Ability to:

Coordinate and direct mental health programs.

Supervise, organize, and review the work of assigned staff.

Select, train, and evaluate staff.

Recommend and implement goals, objectives, policies, and procedures for providing building permits and customer service.

Understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities.

Participate in the preparation and administration of assigned budgets.

Plan and organize work to meet changing priorities and deadlines.

Effectively represent the City to outside individuals and agencies to accomplish the goals and objectives of the Mobile Outreach Safety Team.

Engage with clients experiencing significant mental, emotional, or psychological problems.

Manage a caseload.

Follow directions by a uniformed Reno Police Officer.

Formulate and modify treatment, behavioral, training plans in conjunction with clients’ needs.

Perform a Legal 2000 in compliance with applicable laws.

Prepare and maintain accurate, clear, and concise reports, statistics, and chronological records.

Assess and utilize social, agency, and community resources.

Make oral presentations concerning treatment, behavioral and/or training plans, goals, and results.

Communicate clearly and concisely, both orally and in writing.

Perform crisis intervention with the client and for families.

Assess, develop, and implement treatment, behavioral and training plans, and goals.

Write comprehensive evaluations, reports, and recommendations.

Maintain professionalism while dealing with difficult situations and/or subjects.

Make decisions and independent judgments and prioritize activities relative to assigned duties.

Maintain effective working relationships with clients from a wide range of socio-economic backgrounds, division staff, and representatives of other departments, community organizations, and government agencies.

Use sound judgment in following and applying appropriate laws, regulations, policies, and procedures.

Operate office equipment including computers and supporting word processing, spreadsheet, and database applications.

Perform a broad range of complex professional casework duties.

Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education/Training:

A Master’s degree from an accredited college or university in social work, marriage and family therapy, counseling, psychology, or a closely related field.

Experience:

Five (5) years of increasingly responsible experience performing clinical case work.

License or Certificate:

Possession of an appropriate, valid driver's license.

Licensure in the State of Nevada to practice as a Licensed Clinical Social Worker, A Marriage and Family Therapist, or a Clinical Professional Counselor (licensure must be a practitioner, not as an intern).

Supplemental Information

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment: Work is performed primarily in a standard office setting and also in the field. Crisis intervention may require the incumbent to encounter potentially hostile or combative situations.

Physical: Primary functions require sufficient physical ability and mobility to work in an office and field environment; to walk, stand, and sit for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand movement in the performance of daily duties; to lift, carry, push, and/or pull moderate to heavy amounts of weight; to operate assigned equipment and vehicles, including the operation of office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.

Please use this Health and Welfare Benefit Link (http://www.reno.gov/government/departments/human-resources/benefits) to learn more about the City of Reno's great employee benefit plans and wellness programs.

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