Campus Pride Jobs

POSITION:

Client Service Specialist, Employee Benefits

REF ID:R6318

SCHEDULE:Full time

LOCATION:Reno, NV

SALARY: $18 to $20 per hour

TO APPLY:

Direct Link - https://onedigital.wd5.myworkdayjobs.com/OneDigital/?locations=6da5913b8491100100ecb59b63ca0000

Careers Page - https://www.onedigital.com/careers/

Andemail resume to binbin.erwin@onedigital.com.

Please note, employers may close jobs on the website at any time.

SUMMARY:

Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that's making a bigger impact on the world? At OneDigital, we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other's truest selves.

We understand that pursuing a new job is a big deal. Maybe you're afraid you won't fit in. Well, here's the good news. For us, the days of fit in to get in are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot.Your best life awaits.

The Client Service Specialist supports the staff by assisting with group enrollment, renewal processes and additional administrative functions that are designed to improve and enhance workflows, timeliness, and client responsiveness.

MINIMUM/PREFERRED REQUIREMENTS:

• Strong attention to detail
• Positive, can-do attitude
• Self-motivated, flexible and disciplined
• Ability to work independently as well as in team environment
• Excellent verbal and written communication skills
• Strong organizational skills
• Ability to thrive in fast-paced production environment

Education, Training and Experience:

• 2+ years applicable job experience, preferred
• Proficient with Microsoft Office products, required
• Prior experience in broker agency or benefit administration firm, preferred
• Familiarity with insurance carrier websites, preferred
• Proven track record in customer service; preferred
• High school diploma, required
• Familiarity with database applications, a plus

JOB RESPONSIBILITIES/DUTIES:

• Attaches applications to appropriate client file in Microsoft CRM
• Collaborate with internal teams and offer support to the Account Managers and Benefits Consultants
• Answer incoming phone calls
• Prepare census for new groups and renewals
• Liaison for our other brokers on our associated health plan renewals
• Create and print open enrollment materials (benefits guidebooks, election forms, etc.)
• Responsible for making changes and updating files and templates
• Maintain accurate benefits records, including enrollment forms, plan documents
• Process and maintain benefits enrollment/terminations and changes, ensuring that all forms are completed accurately and submitted in a timely manner
• Maintain and update our website and post on our social media site
• Create marketing flyers
• Participate and assist with onsite and offsite work events
• Support the team with ongoing projects

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