Job Information
NTT America Solutions, Inc. Global Client Manager - Wholesale/IP in Remote, Washington
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
Please note critical skills of must have experience selling 10-100G+ connections to clients with wholesale IP transit needs (i.e. gaming, hosting, CDN, OTT, etc.).
The Global Client Manager (GCM) is responsible for generating new revenue from the sale of high bandwidth IP transit services together with associated value-added services, to ISPs and Internet-centric companies, both domestically and internationally.
This role focuses on transactional acquisition of new logos and requires significant analysis of technical and commercial terms. In addition, the GCM may be assigned existing customers, where the GCM is responsible for managing all aspects of account needs. Within assigned accounts the GCM will have a focus of driving incremental new revenue, while providing the highest level of customer satisfaction with close coordination and effort with the broader GIN eco-system. The GCM will be responsible for leading the strategy and success of the customer’s overall engagement with GIN, closely coordinating all activities with other functional teams within GIN.
This position will join the Global IP Network (GIN) team at NTT. NTT’s Global IP Network is one of the world's largest Tier 1 global IP backbones, spanning the Americas, Europe, Asia and Oceania on a single autonomous system number AS2914. As a top wholesale IP provider globally, our network has received many international recognitions, including Best Global Wholesale Carrier, Best North American Wholesale Carrier and Wholesale Operator of the Year, among others.
What you'll be doing
In this role you will:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed are representative of the knowledge skill/and/or ability required. Duties are not listed in order of priority but, are expected to be done in a timely fashion unless otherwise instructed. NTT will provide reasonable accommodations to employees with physical/mental limitations to enable these individuals to perform the essential functions of their jobs.
Generate incremental new sales consistent with monthly targets
Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound
Development and maintain strong relationships with key business executives and other stakeholders in prospect and customer organizations
Development of close working relationships with NTT international affiliate companies
Work closely with the Sales Engineering, Customer Solutions, Order Management, Operations and other key eco-system team members to drive successful and meaningful customer experience with GIN.
Development of a sales plan consistent with department objectives.
Track, manage, and report ongoing activity relative to plan
Performs other duties as they may be assigned.
Responsible for participating and successfully completing all companywide mandates/training in a timely manner.
Complies with all Ethics and professional standards.
Complies with all corporate and organizational security policies and guidelines.
Abides by all policies and procedures.
Additional Job Description
This role is perfect for you, if you:
Must have experience selling 10-100 Gig+ connections to internet-centric clients in industries like gaming, hosting, CDN, OTT, etc.
Good knowledge of key global IP Networks & Service providers, Ethernet service offerings, and DDoS services
Have a good understanding of the respective strengths and weaknesses of such Providers.
Good knowledge of all Microsoft Office applications.
Good knowledge of Salesforce.com or similar CRM.
Minimum of 3-5 years of high-tech sales experience preferably selling to wholesale consumers of bandwidth
Bachelor’s degree in Business, Marketing, Finance or related field preferred.
Skills and Core Competencies:
Development of complex multi-component business solutions within the Technology and/or ISP industries
A track record of over-achieving sales quotas
Thorough understanding of the underlying technologies and economics of the Internet.
Must be familiar with the unique technical requirements of IP Transit network customers.
Excellent communication skills, both verbal and written.
Must be able to efficiently communicate to senior management both within and outside the company.
Ability to prepare and deliver professionally structured and written customer proposals with limited supervision.
Ability to work efficiently with finance, sales engineering, legal, IP engineering resources
Flexibility to work outside of standard 8am-5pm US time zone hours.
Ability to travel up to 50%, or as needed.
Workplace type :
Hybrid Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.