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Zimmer Biomet Process Optimization Manager with Italian in Remote, Poland

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered, and recognized.

How You'll Create Impact

  • Map all different ways to serve customers, streamline and lead process reengineering through a new process design, addressing inefficiencies, and recommending process improvements.

  • Identify and execute on standardization opportunities within Commercial Operations with a close focus on Offer-to-Cash process

  • Build process documentation and ensure compliance with established internal control procedures by examining processes, mapping, reports, and operating practices

  • Work with Local teams to maintain internal control measures and adjust them to the process’ needs

  • Translate business requirements and strategy through standardization into a service offering that improves operational efficiency and productivity

  • Assess and manage risks associated with the process, implementing risk mitigation strategies.

  • Establish key performance indicators (KPIs) and regularly monitor the process's performance against these metrics.

  • Act as primary Commercial Operations First Point of Contact for EMEA integrated projects (QA/RA, Audit, IT Security, Legal)

What Makes You Stand Out

Languages

  • Fluent in Italian and English

  • Any additional European language is considered a benefit

Personal skills requirements

  • Ability to communicate across all levels of an organization

Your Background

  • At least 5-7 years of experience in the Operations Department of a multinational Company

  • BA in engineering or equivalent

  • Experience and alignment with the Business Process Management discipline

  • Significant experience with SAP, Microsoft Office products especially Excel and Visio, or any other process visualization tools

  • Demonstrable experience in process harmonization in a Supply Chain/Commercial Operations environment

  • Significant experience in LifeScience Business is highly preferred

  • Skills in Process frameworks or process modeling/analysis/simulation notations like BPMN, EPC etc.

  • Data-driven decision-making with extensive analytical capabilities from a variety of data sources

  • Excellent written and verbal skills

  • Knowledge of any process improvement methodologies like Lean, 6sigma would be an asset

  • Strong team player with the ability to interface with numerous cross-functional teams, customers, internal and external service providers

Travel Expectations

Availability to travel 50%-75%

EOE/M/F/Vet/Disability

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