Job Information
Major Tom Senior Account Strategist in Remote, Ontario
Major Tom is the next iteration of digital marketing — a full-service agency that's been purpose-built to help organizations thrive in an increasingly complex landscape. With headquarters in Vancouver, Toronto, and New York, you can find us on Zoom during either Pacific or Eastern Daylight Time.
Our roster of international clients includes Roller Rabbit, Little Potato Company, Teck Resources and Seneca College.
Who We Are:
We're a group of people who create work we're proud of for folks we believe in. Our team is made up of industry specialists covering the spectrum of strategy, marketing, development, and creative.
We all share a belief that passion and accountability are critical to delivering exceptional work. Our biggest heroes bring humility, an open mind, and a positive attitude to our team every single day. An informal — yet professional — group, we truly care about one another and you can bet that we'll care about you, too. For more on our culture, check us out on Glassdoor (https://www.glassdoor.ca/Overview/Working-at-Major-Tom-EI_IE2157894.11,20.htm), Facebook (https://www.facebook.com/ItsMajorTom), and Instagram (https://www.instagram.com/MajorTomAgency/).
Who We're Looking For:
We are hiring a Senior Account Strategist with a minimum of five years of professional experience in managing client relationships and developing digital strategies, supported by a strong background in digital media expertise.
The ideal candidate is a forward-thinking, proactive problem-solver with the ability to seamlessly transition from big-picture strategy to detailed execution. You thrive on strategic thinking and possess the drive and expertise to bring those visions to life.
What We're Looking For:
5+ years in a digital marketing agency or in-house digital marketing role, with experience leading digital strategy for clients as the main point of contact and decision-maker.
Media Expertise: In-platform experience, managing campaigns across Google, Meta and additional platforms, with proficiency in Google Analytics.
Vendor Relations: Experience in media planning and buying, with a proven ability to foster strong relationships and effectively communicate with external vendors.
Client Relationship Management: Ability to build and nurture client relationships, ensuring long-term client retention.
Account Growth: Identify growth opportunities within accounts, crafting strategies to offer new products/services that drive success and increase sales.
Account Strategy: Collaborate with internal teams to provide strategic recommendations and presentations that drive successful client outcomes.
Communication: Strong presentation skills, confidently delivering insights and updates in meetings, with the ability to tailor messaging for different audiences.
Research & Reporting: Conduct targeted research to meet client needs, while analyzing performance metrics to identify trends and deliver insightful, data-driven reports.
What We're Looking For:
Not deal-breakers, but assets:
eCommerce experience
Experience with email marketing campaigns and/or marketing automation
In-depth knowledge of search engine optimization best practices
What You'll Get To Do:
Build, nurture, and grow client relationships, ensuring consistent communication and satisfaction.
Collaborate with Major Tom agency partners to plan and execute client campaigns.
Proactively provide strategic campaign recommendations to drive client success.
Regularly update and analyze client reports, delivering key insights and optimizations.
Oversee internal teams to ensure timely deliverables and achievement of client goals.
Some of the Benefits & Perks You'll Get:
Paid time off and bonus time off during the holiday season to spend time with your loved ones without thinking about work.
Flexible working hours and work-from-home options. You know how and when you work best, and we trust you to do it.
Comprehensive medical benefits, including an Employee Assistance Program (EAP) and Healthcare Spending Account (HSA).
A wellness program including weekly meditation so you can take care of your mind.
Regular Lunch and Learns covering a vast array of topics all designed to keep you informed on the industry and our agency.
Access to internal committees led by subject matter experts that are designed to tackle plans or solve problems. These committees ensure that everyone within our agency has the opportunity to learn about the different facets of our organization. Are you a project manager fascinated by work in the creative department? No problem, sign up and see how it's done.
To learn more, check out our Pocket Guide to Agency Life at Major Tom (https://www.majortom.com/mercury-blog/job-hunting-your-pocket-guide-to-agency-life-at-major-tom)!
Compensation: $80,000 - $83,000 + benefits
Location: Canada
We are open to applicants across Canada. We currently have team members in British Columbia, Ontario, Manitoba and Alberta. Our Vancouver team has the option to work from home or the office.
Major Tom is committed to equal opportunity and fair treatment for all. The company prohibits discrimination on the basis of age, race, disability, ethnicity, marital or family status, national origin, religion, gender, sexual orientation, veteran status, genetic information, gender identity, medical condition or any other characteristic protected by law.
Major Tom welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Should you require accommodations, please contact 604-642-6765.