Job Information
GE Healthcare MR Calibration Engineer I in Remote, North Carolina
Job Description Summary
As a MR Calibration Engineer, you will perform Calibration and Service on our life-changing medical equipment for MR modality. After completion of accelerated GEHC MR Trainings and On the Job Training, you will lead and be the Subject Matter Expert (SME) on Calibration of MR Systems and Upgrades with MRFEs. You are the primary GE HealthCare’s face to the customer throughout the Calibration phase. You are responsible for calibrating, testing, and troubleshooting of MR equipment during installation phase and drive customer satisfaction.
This is a remote role that requires the candidate to work onsite at customer locations in Charlotte NC area and occasionally from home office.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Job Description
Roles and Responsibilities:
Under minimal supervision, serve as GE HealthCare’s calibration engineer to assigned customers to lead, troubleshoot and complete Calibration of designated MR systems and New Product Introduction (NPI) in a timely manner.
Maintain tools and test equipment properly and ensuring they are calibrated.
Proactively engage and communicate with Account Community to ensure they are aware of status of calibration throughout the phase for their designated customers.
Keep up to date on administrative responsibilities such as maintaining timely closure of all Service Activities in a timely manner.
Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve system issues in a timely manner.
When not scheduled for Calibrations, support the local service teams with Service calls, Preventative Maintenance and Field Modification Instruction as needed.
May assist and/or train less experienced MR Field Engineers during Calibration.
Required Qualifications:
Bachelor’s or Associate’s degree in Electrical Engineering, Mechanical Engineering, Biomedical Engineering, or related field; or Military Externship Program; or High School Diploma/GED and a minimum 4 years of experience servicing Electronic equipment.
Experience interfacing with both internal team members and external customers as part of a solution-based process.
Experience with Web applications as well as Microsoft suite of products.
Must comply with vendor credentialing requirements
Must have and maintain a valid Driver’s License.
Willingness to be available after hours, occasional weekends for critical issues as necessary.
Up to 50% overnight travel required. Dependent on geographical location or the need of the business.
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
Special Physical Requirements:
Able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time.
Able reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity.
Specific vision abilities required by this job may include color, close vision, distance vision, peripheral vision, and depth perception.
Candidate MUST seek assistance from another GEHC employee if there are no lift aids available and the item is greater than 50 lbs.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership –always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.
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Additional Information
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: No