Job Information
GE Healthcare MILITARY DoD SKILLBRIDGE Networking IT Field Engineer Intern in Remote, Kansas
Job Description Summary
Opportunities in New York City, Atlanta, and Chicago!
As a Skillbridge Intern at GE Healthcare, every moment partnering with customers is an opportunity to impact the lives of patients. You’ll be the face of our life-changing products, you’ll drive customer satisfaction through excellent service and you’ll help healthcare professionals deliver world-class care to patients using innovative medical technologies.
The Military DoD SkillBridge program is an opportunity for Service members to gain valuable civilian work experience through specific industry training, apprenticeships, or internships during the last 180 days of service. SkillBridge connects Service members with industry partners in real-world job experiences under Dept. of Defense Instruction 1322.29. Separating Service members can be granted up to 180 days of permissive duty to focus solely on training full-time with approved industry partners after unit commander (first O-4/Field Grade commander in chain of command) provides written authorization and approval. GE HealthCare as a Skill Bridge partner offers real-world training and work experience in in-demand fields of work while having the opportunity to evaluate the Service member’s suitability for the work. Military DoD SkillBridge participants are not eligible for compensation from GE HealthCare, as they continue to receive military compensation and benefits as active-duty service members.
Job Description
Job Description Summary
The Networking IT Field Service Engineer will be part of a team that is responsible for GE HealthCare Patient Care Solutions products and infrastructure. Responsible for driving customer satisfaction through Service Excellence. Significant focus on IT related skills.
Responsibilities
Associate degree or equivalent experience.
4+ years of experience servicing electrical equipment with demonstrated experience relative to medical equipment or IT infrastructure products.
1+ year of demonstrated leadership experience
Demonstrated experience with P&L along with completion of administrative tasks.
Demonstrated experience with Web applications as well as Microsoft suite of products.
Perform advanced troubleshooting and repair on assigned equipment.
May also perform installation, validation, and maintenance on assigned equipment.
Function as co-lead; develop and maintain strong relationships and frequent communications with customers and sales to proactively identify customer needs, ensure resolution, proper follow-up, and ongoing customer satisfaction.
Prioritize service, assign personnel, distribution of work, and resource allocation.
Responsible for prompt administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and managing cycle times.
Maintain parts inventory and manage vendor service as needed.
Provide instruction to personnel on equipment operation, diagnostics, effective use, and repair.
GE HealthCare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally. We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by our Edison intelligence platform. We operate at the center of an ecosystem working toward precision health - digitizing healthcare, helping drive productivity and improving outcomes for patients, providers, health systems and researchers around the world.
Additional Information
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: No