Job Information
ThermoFisher Scientific Chromatography Data System Implementation & Training Specialist in Remote, Italy
Job Description
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner, and safer. Whether our customers are accelerating life sciences research, solving sophisticated analytical challenges, growing efficiency in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team of more than 100,000 colleagues delivers an outstanding combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. Job Description
Welcome to the Chromatography & Mass Spectrometry Division!
From sample to knowledge to results, the Chromatography and Mass Spectrometry business develops and manufactures innovative chromatography and mass spectrometry instruments, consumables, and software solutions for customers working in the analytical sciences (routine testing markets) and scientific research. Our complete workflow solutions enable productivity and efficiency for customers performing food and beverage testing and manufacturing, environmental and industrial testing, biopharma QA/QC, toxicology, and anti-doping. For scientific research customers, our products support a range of focus areas, including proteomics, metabolomics, drug discovery, and clinical research. We search for an
Chromatography Data System Implementation & Training Specialist
Location: Europe remote
You as an expert Chromatography Data System Implementation & Training Specialist are a critical piece of our success in assisting the implementations of our Enterprise Software solution in our customers' laboratories, responsible for providing services and training for our CDS customers.
You enjoy taking personal responsibility for our customer's success and working in a fast-paced team environment along with other like-minded people.
Your responsibilities:
Deliver specialist services and consulting engagements for Chromeleon and Ardia Chromatography Data Systems including implementations, end-user training, administration training and implementation mentorship
Develop, implement, and help deliver a training program to ensure that our customer's learning and development strategy is aligned with the needs of the business. Identify and deliver improvements to training processes and documentation
Project facilitation of regional and global projects, including detailed and time-bound project plans, timeline management and responsibility for communication of blocking issues
Represent our team in a positive and professional manner in all engagements with Thermo Fisher Scientific customers, both external and internal
Supply to customer allegiance by building strong customer relationships and promoting an excellent customer experience
Help on continuous improvement through our Practical Process Improvement Business System
Your Qualifications:
Experienced knowledge of Chromeleon CDS
Broad knowledge of chromatography instrumentation, such as HPLC, GC, IC & Mass Spec
Good knowledge of Windows network environments, SQL Server and Oracle databases
Organized demeanor with ability to prioritize and occasionally work under stress in a matrix corporation
Customer-focused and professional demeanor
Good interpersonal communication (written and oral) in English and preferably a second language
Willingness to travel 50% or greater of working time over any 1-year period, focused primarily on the DACH region
Our offer:
You can expect a varied job in a dynamic and international environment. A culture in which you live integrity, intensity, involvement and innovation. A well-founded induction and task-specific training are a matter of course for us. You yourself resolve your future in our company – make your contribution to joint success!
At Thermo Fisher Scientific, each one of our 100,000 extraordinary minds have a unique story to tell. Join us and supply to our unique mission.
Your performance is remunerated with an attractive and market-compliant salary. For this position we provide a minimum salary of € 51.000 (based on the Austrian salary level) per year. Payment is possible based on your previous experience and qualifications and your location.
Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.
Apply today ! http://jobs.thermofisher.com
Agency notice!
Please note we are not interested in receiving unsolicited CVs from any personnel service providers. Should you choose to send us or upload any such candidate document they will not be acknowledged and will be deleted in line with our privacy policy.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.