Job Information
Hyatt Place Dewey Beach Assistant Chief Engineer in Rehoboth Beach, Delaware
This job was posted by https://joblink.delaware.gov : For more information, please see: https://joblink.delaware.gov/jobs/1248896
Hyatt Place Dewey Beach is an award-winning full-service resort hotel nestled between the Rehoboth Bay and the Atlantic Ocean featuring 145 guest rooms (including 15 luxury suites), 20,000 square feet of indoor/outdoor meeting space and a high-volume restaurant. We are seeking an Assistant Chief Engineer to oversee the functionality and safety of the facility to protect the well-being of all guests and team members in the hotel\'s continuing effort to deliver outstanding guest service and financial profitability. This position directly reports to the Regional Director of Engineering.
Essential Job Functions
- Interview, recruit, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards.
- Be aware of guest satisfaction scores, and work towards increasing them by implementing procedures to ensure 100% satisfaction.
- Responsible for directing and overseeing the Engineering Department
- Guide, direct, and lead company engineering efforts, to include coaching employees to resolve and de-escalate conflicts
- Must stay current on all safety policies and procedures
- Monitor vendor contracts to assure quality, delivery, warranties, exchanges, upgrades, etc. are consistently met
- Create and implement preventive maintenance programs
- Lead, develop and support associates to ensure they are performing in accordance with established
- standards and TKo core values.
- Assist the GM with financial operations and operating department(s) oversight.
- Answer inquiries pertaining to hotel policies and services and resolve guests complaints and concerns.
- Prepare schedules based upon budget & occupancy, assigning duties to workers and scheduling shifts to cover staffing needs.
- Conducts performance evaluations that are timely and constructive.
- Handles discipline of team members as needed and in accordance of company policy.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Manages daily quality, consistency, and adherence to brand standards.
- Implement training program for all team members and new hires.
- Ensures mechanical equipment and the physical plant is properly operated and maintained exceeded both TKO and Hyatt standards.
- Lead hotels safety committee.
- Participate in Manager on Duty program as needed.
- Perform other duties as requested by management.