Job Information
Microsoft Corporation Executive Business Administrator in Redmond, Washington
At Microsoft, we’re on a mission to empower every person and every organization on the planet to achieve more. As the Azure Customer Experience (CXP) team, our mission is to transform Microsoft Cloud customers into fans. Through our deep engineering engagements with customers and teams across Microsoft, we analyze and amplify customer needs and drive the vision to improve Cloud quality, security, and reliability. Our growth mindset and culture of inclusion are central to who we are and how we work. Every day, our customers stake their business and reputation on our cloud. You can help us provide our customers with the world-class cloud services they need to succeed.
We are customer obsessed problem-solvers. We orchestrate deep engagements in areas like incident management, support, and enablement. We analyze and amplify those customer voices, both within our own team, and across the Cloud + AI (Artificial Intelligence) team, bringing the customer connection to the Quality vision for Azure. We innovate ways to scale what we learn across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals.
The successful Executive Business Administrator for this role can navigate and change directions quickly within a fast-paced environment, demonstrate good judgement with a calm sense of urgency, positive attitude, confidence, and professionalism. Being detail-oriented and having consistent and timely follow-through will be essential to success. The candidate will support two General Managers (GMs) and their respective teams. The role is located in Puget Sound, Washington and required 1-2 days per week in the office.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
Responsibilities
As an Executive Business Administrator, you are accountable for end-to-end support for two General Managers and their teams including coordination of internal and external meetings.
Leadership and Executive Support
Prioritize own time, high-level manager’s time, and manager’s directs’ time. Make administrative decisions and requests on behalf of General Managers to provide complex calendar management.
Proactively manages logistics for business group meetings/events.
Uses diplomacy and professionalism to draft communications for managers.
Develops a deep knowledge of the overall business group strategy and acts as an information resource to the business group.
Anticipates and removes administrative roadblocks and makes timely decisions across the business group. Directly resolves customer requests and hosts business guests.
Travel Arrangements: Booking flights, hotels, and transportation for business trips, and ensuring travel itineraries
Cross-Functional Collaboration and Communication
- Works closely with the Chief of Staff (CoS), business operation teams, and CXP Admin Team. Develops and maintains relationships with partner teams across multiple organizations (e.g., business-support professionals, Human Resources, CELA [Corporate, External, and Legal Affairs]).
Calendar Management
- Provides calendar management and time planning support for GM's ensuring the schedule aligns with Executive’s priorities and commitments. Ability to analyze and respond to changing business priorities daily. May manage community space/conference room calendars. Learns and/or aligns calendar based on knowledge of manager's preferences and operating styles.
Other
- Embody our Culture (https://www.microsoft.com/en-us/about/corporate-values) and Values (https://careers.microsoft.com/us/en/culture)
Qualifications
Required/Minimum Qualifications:
5+ years Administrative, Business Support, or customer service experience in an environment with an emphasis on scheduling meetings/events, travel management, and administration work for executive/upper-level management
3+ years of experience with Microsoft Outlook, Word, Excel, PowerPoint
2+ years supporting an executive in a face-paced, corporate environment
Other Requirements:
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Additional/Preferred Qualifications:
Effective written and verbal communications skills
Maintain the confidentiality of highly sensitive material with tact and professionalism.
Desire to take on big challenges and the ability to see the big picture as well as the details.
Ability to react with appropriate urgency to situations and requests.
Attention to detail with competent problem-solving and troubleshooting skills.
Proficient cross-team collaboration and organizational skills
Consistently demonstrate a can-do and customer service attitude
Business Support ATR-D - The typical base pay range for this role across the U.S. is USD $27.40 - $46.49 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $37.84 - $52.98 per hour.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Multi reqs: Microsoft will accept applications and processes offers for these roles on an ongoing basis.
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Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .