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Robert Half International Help Desk Analyst I in Redford, Michigan

Description

Someone who excels at coming up with creative solutions to technical issues will find a great opportunity in this position! Robert Half Technology is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. If you have strong problem-solving skills and a passion for making effective change within an organization, we encourage you to apply to this Help Desk Analyst position. This Help Desk Analyst role is based in the Redford, Michigan area and is a short-term temporary opportunity.

Responsibilities

  • Pinpoint recurring technical issues and present solutions to address the root of the problems

  • Help and follow up on technical help tickets submitted via phone, email, and walk-ups

  • Independently investigate and implement solutions to technical issues

  • Contribute IT support for productivity software, operating systems, and a variety of other applications used internally

If you are interested please email your resume to delaine.murphy@rht.com or call 248-372-7501 and ask to speak to Delaine Murphy, Lead Recruiter.

Requirements

  • Ability to recognize, evaluate, and resolve problems effectively

  • Background in user administration and bug fixing in a client server environment

  • Background in installing and configuring operating systems, networked and local printers, and business applications

  • Basic networking concepts

  • IT support ticketing system experience highly valued

  • Command of Chromebook

  • Deep understanding of Zoom

  • Mac Computers experience

Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your local Robert Half Technology office at 888.490.4429 or visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Salary: $15.84 - $18.34 / Hourly

Location: Redford, MI

Date Posted: September 15, 2020

Employment Type: Temporary

Job Reference: 02210-0011559524

Staffing Area: Technology u0026 IT

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