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Ally Principal Engineer - Active Directory in Raleigh, North Carolina

General information

Ref # 17840

Remote? No

Ally and Your Career

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Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

The Opportunity

At Ally, you get a startup feel, but experience the benefits of a company that’s worked out the kinks and is fulfilling its purpose. We’re always evolving and see that as a good thing. From owning our work to seeing its impact in the real world, our team is relentless in finding new ways technology can help make experiences better and help people. We are problem solvers, we value diverse thinking, we support one another, and we challenge ourselves to think bigger in the journey to deliver customer-obsessed tech solutions. To read more about what our tech team does, be sure to visit our tech blog at ally.tech

We are seeking a Principal Engineer - Active Directory to manage and maintain an Active Directory environment and its processes. They will learn and implement new technology and processes while providing technical leadership within IT to keep the Ally Active Directory platform current.

The Principal Engineer will be responsible for steady state application production support activities including access management, audits, incident management, change management, event communications, etc. They will collaborate closely with technology and business partners to analyze tactical and strategic solutions and provide direction and oversight to design, develop, deploy, and maintain solutions that meet applicable business requirements. They will maintain control of change management process and will resolve issues, mitigate risks, and escalate when appropriate. This is a mid-level to senior-level highly technical role that will serve as a mentor to more junior sustain resources.

The Work Itself

  • Assess, plan and communicate steady state upgrades/patches to key stakeholders and senior management

  • Oversee operational reporting, SLA management and the continuity of business/disaster recovery capabilities in the 24x7 sustain operational model

  • Drive and support end to end availability of all application and infrastructure components

  • Review existing workflow and systems to reduce duplication of effort and inefficiencies.

  • Leverage existing technology and analyze new technology solutions to accelerate business goals

  • Act as single point of contact for Ally business users for platform availability

  • Ensure all activities are managed per Ally IT methodology and processes

  • Partner with cross-functional IT Team and LOB partners to manage application severity incidents to quick resolution

  • Review and approve root cause analysis and preventative action items

  • Collaborate across a wide audience of stakeholders regarding business objectives, priorities, and impact of proposed changes

  • Contribute to high impact problems/projects through in-depth evaluation of complex business processes, system processes, enterprise standards & procedures

  • Partner with multiple teams to ensure appropriate solutions to meet goals as well as identify and define necessary system and process enhancements

The Skills You Bring

  • 5+ years of experience with Active Directory and Entra in a highly regulated environment with working knowledge of Hyper-V, Nutanix, Dynatrace, and Delinea
  • Bachelor's degree in Computer Science or comparable experience
  • Broad and deep understanding of technical concepts in multiple specialized fields to develop technical solutions with a consultative approach
  • Proficiency with incident management, root cause analysis and resolving production application issues with both short term and long-term solutions
  • Ability to multi-task in a fast-paced environment while prioritizing work items appropriately
  • Ability to manage and support enterprise business applications by leveraging internal and external teams along with third-party vendor solution
  • Experience with Group and Conditional Access Policies such as applying Role-Based Access Control (RBAC) and Least Privileged concepts to delegated resources and applications
  • Partner with technology and application teams provide a simple and secure delegation model
  • Partner with business units and maintains metadata consumed by applications.
  • Proficient with standard development tools such as Terraform, PowerShell, GitLab, and .Net

#LI-hybrid

How We'll Have Your Back

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Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally’s total compensation - or total rewards - extends beyond your paycheck and is designed to support and enrich your personal and professional life, including: * Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting. * Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs. * Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially. * Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts. * Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

Base Pay Range:

Emerging: 110000

Experienced: 145000

Expert: 180000

Incentive Compensation: This position is eligible to participate in our annual incentive plan

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