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CVS Health Manager, Supply Chain Insights and Analytics in Raleigh, North Carolina

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

The Manager of Supply Chain Insights and Analytics will be responsible for helping to advance reporting and analytical capabilities as we modernize and evolve our supply chain. The role will support stakeholder groups, including distribution network planning, inventory management, transportation, and DC operations in the development of dashboard reporting and visualization through standardizing critical business metrics, documenting needs, and creating dashboards that highlight key actionable insights. In this role, the manager will own evolving our reporting foundation to improve execution and increase the speed of action by stakeholder groups. The role will also have responsibility for growing our analytical capabilities to deliver business insights leveraged to drive strategy and measure progress against critical metrics. As the team evolves this role may become responsible for managing a team of one or more people.

Primary Responsibilities

  • Define critical metrics that drive the business and the supporting measures necessary to achieve success.

  • Identify and quantify data needs and gaps in current data collection which prevent automated dashboard efforts.

  • Develop dashboards and reporting utilized to track overall network effectiveness and progress on strategic initiatives.

  • Leverage analytics to identify opportunities across supply chain functions to drive action and support business case development.

  • Advance our supply chain capabilities to support data driven network optimization efforts.

Required Qualifications

  • Minimum 3 years prior experience querying large databases to transform data and develop relevant reporting (examples- SQL Developer, Teradata, Snowflake).

  • Minimum 2 years prior experience developing dashboards to drive action and business insights (examples – Tableau, PowerBI).

  • Minimum 2 years prior experience working with analytics, root cause analyses.

  • Minimum 2 years prior experience working independently, managing multiple assignments, and adjusting priorities to meet outcomes and deadlines.

  • Minimum 1 year of prior experience prioritizing work across stakeholders, managing conflicting priorities and timelines.

Preferred Qualifications

  • Functional knowledge of relational databases.

  • Ability to identify, compile, and manipulate data to complete root-cause analyses and answer customer questions.

  • Excellent oral and written communication and presentation skills.

  • Proven ability to interact effectively with all levels within an organization.

  • Strong knowledge of Microsoft Office applications, including advanced Microsoft Excel and PowerPoint.

  • Graphing using ThinkCell or similar tool.

  • Support projects by providing reporting and key data extracts from in-house databases and proprietary data analytics software (such as Incorta).

  • Ability to execute data validation.

  • Broad Supply Chain knowledge, familiarity with concepts such as planning, forecasting, transportation, inventory management, and warehouse operations.

  • Ability to join multiple data sources with systems such as R or Python.

  • Knowledge of data best practices, including data mart concepts

  • Highly motivated and a natural problem solver.

  • Familiarity with WMS, inventory management and labor systems & data.

  • Be agile, operate in ambiguity, and willing to take on special projects alongside day-to-day workstream ownership in a fast-paced environment.

Education

Bachelor's degree or equivalent experience

Pay Range

The typical pay range for this role is:

$54,300.00 - $119,340.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health (https://jobs.cvshealth.com/us/en/benefits)

We anticipate the application window for this opening will close on: 01/24/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

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