Job Information
ManpowerGroup Field Systems Administrator in Raleigh, North Carolina
About KB Home
KB Home is one of the largest and most recognized homebuilders in the United States and has built over 670,000 quality homes in our 65 plus year history. Today, KB Home operates in 47 markets from coast to coast. At KB Home, people are our foundation. We build strong, personal relationships with our customers to ensure they have a real partner in the homebuying process. Our employees are the heart and soul of our company and are driven by a shared culture of customer obsession guided by our focus on sustainability providing a beneficial impact on the world. When you join KB Home, you become part of a team that is passionate about making the dream of homeownership a reality for families across America. Come be a part of our team! Learn more .
JOB SUMMARY: The Systems Administrator provides 1st and 2nd level on-site support for daily computer operations in the divisions including the main office, studio and outlying sales offices. Maintains the continuity of computer system services for computer users by providing technical expertise, assistance and project coordination necessary to install computer software products, modify/repair hardware and resolve technical problems.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provides technical support by performing installation, repair, and preventative maintenance of computers, tablets and other related software/hardware.
Maintain office LAN systems.
Complete preventative maintenance upgrades and repairs of computers, servers, and network equipment. and monitor daily backups.
Perform Active Directory computer and user object administration.
Perform Intune computer administration.
Coordinator software installations and upgrades with KBHIT management.
Maintain an accurate inventory of Computer and Network assets,
Troubleshoots software and hardware failures and identifies network problems when related to personal desktop and laptop computers.
Evaluate and recommend appropriate software and hardware solutions to KBHIT management based on field findings and best practices.
Resolves issues reported by the Help Desk and/or end users.
Performs necessary computer requirements for opening, relocating and closing communities in the field.
Order, install and maintain Broadband connectivity.
Install and manage network printers, print servers, and print queues.
Organize and direct installation of new equipment.
Coordinates warranty repair and other on-site service calls with outside vendors. Monitors success of tape backups, performs daily tape switching and provides offsite storage of tapes.
Assists users with any computer related and/or other electronic equipment issues, e.g., cellular phones, copiers, postage meters, scanners, etc.
Evaluates and communicated assigned division's equipment purchasing needs and communicates; Work with KBHIT management to create PC purchasing requirements and budget.
EDUCATION/EXPERIENCE/MINIMUM REQUIREMENTS:
Education/Certifications/Licenses
High school degree or equivalent required
Associates or Bachelors degree preferred
Professional technical certification (i.e., MCSE, MCSA) is a plus
Experience
- Minimum 2 years of related work experience, preferably in a multisite environment.
Knowledge, Skills & Abilities
Detailed knowledge of computer system concepts and principles, including computer hardware, software, and network and server technologies
High level of technical competency, and ability to learn and adapt toKBHIT and business-related processes
Includes high level of technical competency with networking, servers, and Microsoft technologies (Active Directory, Azure Windows Server, Windows 10, Windows 11, Microsoft 365)
Basic understanding of IP networks and network printing and SharePoint online to assist end users
Ability to work independently while supporting technical needs of end-users; Extensive experience supporting users at remotes sites and work from home is required
Exceptional organizational skills
Ability to work in a fast-paced environment and prioritize while managing multiple simultaneous projects
Have a strong customer focus and be results driven
Strong people skills, including the capability to handle various personalities and develop professional relationships
Strong verbal & written communication, and excellent listening skills
Proficient in Microsoft applications including Word, Excel, PowerPoint and Outlook
Basic Understanding ofSharePoint Online
Ability to assist with basic user requests
Work Requirements
Work 8-hour days with flexibility for overtime when necessary
Ability to lift and carry objects up to 50 lbs
Conduct business in a professional and ethical manner to potential buyers, trade partners, and coworkers to reinforce goodwill and profitability for the company
Position is located on-site (1800 Perimeter Park Drive Suite 140 Morrisville NC 27560) #LI-onsite
Monthly travel on an 'as needed' basis to Charlotte, North Carolina will be required, typically not more than 1-2 days a month but could be more than that if the situation requires it.
Travel to Division's communities, offsite locations, remote office, meeting facilities, etc. required. Reliable transportation to these assigned locations is required.
Overnight travel may be required from time to time.
Find out why KB Home is attracting and retaining the best employees! If you are interested and qualified, please apply now. KB Home provides above average compensation packages and earnings potential, full benefits, an outstanding 401K matching program, bonus plans and amazing promotional opportunities. KB Home is an equal opportunity employer committed to hiring a diverse work team. Diversity is important to KB Home!
KB Home and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies (collectively, "Recruiters") in response to job postings. If Recruiters nevertheless submit one or more unsolicited resumes to any employee at KB Home or its affiliates without a valid written agreement in place for recruiting services, such resumes will be deemed the sole property of KB Home and its affiliates. No fee will be owing or paid to Recruiters who submit unsolicited candidate resumes, in the event any such candidate is hired by KB Home or its affiliates as a result of the submittal, without a valid written agreement between the Recruiter and KB Home.
This position is being recruited by ManpowerGroup Talent Solutions RPO, on behalf of KB Home. Qualified candidates are encouraged to apply.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.