Job Information
Wells Fargo Fall VET Program: Analytics Consulting Group in Raleigh, North Carolina
At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity, and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent.
It all begins with you.
About these roles:
The Veteran Employment Transition (VET) Program is a nationwide 8-week Spring and Fall internship that converts directly to a full-time opportunity based on performance. We're hiring a class of 75 - 85 interns to begin on September 12, 2022 starting with an intensive training and orientation led by professional instructors and senior Wells Fargo employees. You'll network with your peers and Wells Fargo leaders while developing your skills and knowledge of our financial products and services before joining a team of experienced Wells Fargo employees for on-the-job training and development. If you are a problem-solver who enjoys working in a fast-paced environment, working hard to achieve a goal, learning new things, and improving yourself, this program might be a good fit for you. In addition, successful candidates are team-players who work well in a collaborative environment and have strong situational analysis skills. All ranks are encouraged to apply as we are hiring at multiple levels. This program is NOT DOD SkillBridge eligible as it's a Wells Fargo paid internship.
We believe each of our employees offer something extraordinary and we consider military experience a tremendous asset to our work environment. That's why we're committed to hiring military veterans, veterans with disabilities, military families and active military Reserve and National Guard personnel.
Program Expectations:
Must be able to start September 12th, 2022 and attend full duration of 8-week internship program
Must be off active duty no later than September 11th, 2022. (Only exceptions: terminal leave and/or traditional Guard or Reserve status, these are eligible)
We are seeking military talent for our Analytics Consulting Group in the Chief Operating Office (COO), Consumer & Small Business Banking (CSBB), Consumer Lending and Finance. Learn more about the career areas and lines of business at https://www.wellsfargojobs.com/career-areas/
#VETProgram
Required Qualifications:
2+ years of work experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Service in any branch of the United States military
Able to work on the first day of the program, September 11, 2022
In these roles you will:
The Analytics Consulting Group has the following opportunities:
Lead Analytics Consultant s for COO and CSBB (Available locations: Charlotte, NC; Dallas, TX; Des Moines, IA; St. Louis, MO; Minneapolis, MN; Chandler, AZ; San Antonio, TX. Wilmington, DE is an option but not guaranteed).
Contribute to the development of strategies to address multiple impact scenarios
Work independently to resolve data across complicated data sources such as legacy systems
Execute standard approaches to drive greater consistency and efficiency
Ensure successful and accurate list delivery through effective and constant communication across all parties involved in the campaign execution process
Manage and prioritize multiple complex projects
Build and maintain strong business relationships in order to identify, define, execute, and analyze complex direct marketing and market research initiatives
Ensure privacy, information security and adherence to legal and compliance regulations, WF business policies and that all audit requirements are met and documented
Utilize multiple databases, supporting the design of complex marketing and lead campaigns, which will be executed across many different data platforms with multiple distribution channels (direct mail, email, phone, ATM, on-line, etc.)
Collaborate and work using a consultative approach
Desired Qualifications for COO:
SQL and/or SAS experience
Experience in gathering, analyzing, and interpreting large datasets
Strong analytical skills with high attention to detail and accuracy
Excellent verbal, written, and interpersonal communication skills
Ability to use analysis to identify and define business requirements, while supporting the validity of the final product
Ability to grasp complex business issues quickly, recommend solutions, and drive for resolutions
Ability to quickly learn business operations and processes
Ability to translate business needs into complex analysis designs and recommendations. Uses analysis to identify and define business requirements, while supporting the validity of the final product
Job Expectations for COO:
Ability to travel up to 10% of the time
Flexibility to work from home and meet the home eligibility assessment conditions, based on business need
Ability to work outside of regular business hours
Desired Qualifications for CSBB:
- Experience in a team specializing in lead/contact list generation and management
Senior Analytics Consultants for COO and Consumer Lending ( Available locations: Charlotte, NC; Dallas, TX; Des Moines, IA; Chandler, AZ; Minneapolis, MN; Phoenix, AZ; San Antonio, TX. Raleigh, NC and Irving, TX are options but not guaranteed ).
Support efforts designed to improve the customer experience using analytics and business intelligence
Support and/or lead enterprise-wide analytic initiatives focused on increasing efficiencies and improving the customer experience using unstructured voice of customer data (e.g. speech and written communications), structured operational data (e.g. loan payment behaviors) and customer interaction data (e.g. web events)
Conduct data analysis and reporting to support the Auto Transformation team's objectives and vision
Work on complex assignments to identify customer pain points, data trends and insights related to strategic business issues
Use data from multiple sources and translate information into insight using knowledge and understanding of the business and the industry
Review and research moderately complex business, operational, and technical challenges that require an in-depth evaluation of variable factors
Plan, coordinate, and execute primary and secondary customer research projects
Collaborate and consult with peers, colleagues, external contractors, and managers to resolve issues and achieve goals
Lead the development of analytics processes to capture customer behavior data from digital and non-digital sources
Leverage query tools, reporting tools, BI tools, dashboards, etc. that enable analysis, modeling, and/or data visualization
Communicate written and verbal customer insights and recommendations in professional output for Executive review
Desired Qualifications for COO:
Knowledge and understanding of data visualization
Experience with speech and/or text analytics to query voice of customer data
Knowledge and understanding of business intelligence tools
Extensive knowledge and understanding of research and analysis
Strong analytical skills with high attention to detail and accuracy
Excellent verbal, written, and interpersonal communication skills
Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
Ability to translate and present complex technical data across technical and non-technical groups
Knowledge and understanding of Python
Experience working with Teradata, SAS, UNIX, SQL
Job Expectations for COO:
- Ability to travel up to 10%
Desired Qualifications for Consumer Lending:
Strong analytical skills with high attention to detail and accuracy
Experience synthesizing concise insights from complex data
Experience developing operational reporting and performing complex data analysis
Experience in creating visualizations using Tableau
Teradata experience
experience with SAS or SQL, or other data management, reporting and query tools
Experience with PowerPoint, Excel Pivot Tables
Experience in financial services, product strategy or customer experience
Excellent verbal, written, and interpersonal communication skills
Ability to analyze and interpret data, trends and present findings and actionable recommendations to senior business leaders
Ability to develop partnerships and collaborate with other business and functional areas
Job Expectations for Consumer Lending:
- Ability to work additional hours as needed
Analytics Consultant for COO and Finance (Available locations: Charlotte, NC; Des Moines, IA; Minneapolis, MN; Chandler, AZ; San Antonio, TX; St. Louis, MO).
Contribute to the development of strategies to address multiple impact scenarios
Work independently to resolve data across complicated data sources such as legacy systems
Execute standard approaches to drive greater consistency and efficiency
Consult to business line and enterprise functions responsible for complex financial and economic research and model development
Use specialized financial functional knowledge of complex financial products, pricing implications, regulatory standards, financial performance, financial forecasting to assist in designing robust models, and complex non-model quantitative tools that support strategic decision making
Perform analysis of findings and trends using statistical or financial analysis, modeling, process documentation, profitability analysis, customer, or demographic analysis
Recommend solutions to increase revenue, reduce expense, maximize operational efficiency, quality, and compliance
Identify and define business requirements and translate business needs into moderately complex research and recommendations to improve efficiency
Design and implement database structures or software tools in support of effective data sourcing strategies
Participate in company initiatives or processes to assist in meeting its risk and capital objectives and other strategic goals
Work with more experienced consultants or directly with partners
Desired Qualifications for COO:
SQL and/or SAS experience
Experience in gathering, analyzing and interpreting large datasets
Extensive knowledge and understanding of research and analysis
Strong analytical skills with high attention to detail and accuracy
Excellent verbal, written, and interpersonal communication skills
Extensive knowledge and understanding of research and analysis
Strong analytical skills with high attention to detail and accuracy
Strong communication skills and ability to articulate complex material to a diverse audience
Ability to grasp complex business issues quickly, recommend solutions, and drive for resolutions
Ability to quickly learn business operations and processes
Ability to translate business needs into complex analysis designs and recommendations. Uses analysis to identify and define business requirements, while supporting the validity of the final product
Job Expectations for COO:
Ability to travel up to 10%
F lexibility to work from home and meet the home eligibility assessment conditions, based on business needed
Ability to work additional hours as needed
Ability to work outside of regular business hours
Desired Qualifications for Finance:
Ability to take on a high-level of responsibility, initiative, and accountability
Excellent written and verbal communication skills
Experience using Microsoft Office suite of products
Demonstrated knowledge and/or experience in the financial services industry
Demonstrated interest/experience in managing data and reporting, data visualization, and/or data analytics
Benefits:
- Information about Wells Fargo's US employee benefits can be found here
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Company: WELLS FARGO BANK
Req Number: R-166186-4
Updated: Fri May 13 11:02:19 GMT 2022
Location: Raleigh,North Carolina