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Red Hat Associate Software Maintenance Engineer in Raleigh, North Carolina

The Red Hat Experience Engineering (XE) team is looking for a “Linux Software Maintenance Engineer” position focused on Red Hat Enterprise Linux to join us. In this role, you'll have the opportunity to work on critical fixes for userspace and kernel components in stable update streams. You will make sure that our solutions fulfill the highest possible enterprise quality, performance, usability, and supportability criteria. You will gain a deep understanding of a variety of technologies from Red Hat Enterprise Linux (RHEL).* You will need to work Hybrid in Boston MA, Raleigh NC or Westford MA*

To succeed in this role, you’ll need to be detail focused and mindful of following secure coding standards as you’ll be working on stable streams. You’ll work with older streams that have their own specifics, requiring troubleshooting of potential problems. Some of the work may be automated, so previous experience and willingness to work with automation tooling could save you time.

Primary Job Responsibilities:

  • Work on Red Hat Enterprise Linux (RHEL) updates and be responsible for the updates in the stable streams

  • Backport selected security and other bug fixes into the stable release streams and help with tracking of upstream patches for backport

  • Configure or backport tests, set up test environment, run tests, and verify fixes

  • Help with the development of the tests and test framework

  • Help with development and integration efforts of the test environment

  • Troubleshoot any potential issues, collaborate with the engineering team on resolving them

  • Collaborate with various teams (product engineering, quality engineering, program management, release engineering) in order to deliver updates in a timely manner and appropriate quality

  • Participate in product engineering team meetings

  • Mentor junior team members, share best practices

Required Skills:

  • 2+ years of experience in Linux software engineering or quality engineering (QE)

  • Ability to work Hybrid from Boston MA, Westford MA or Raleigh NC.

  • Bachelor's or higher degree in computer science or a related engineering field, or relevant professional experience

  • Practical experience as a Linux administrator, power user or developer with any distribution

  • Familiarity with scripting using Bash or Python, or both

  • Good C/C++ skills

  • Experience working with Git (cherry-picking, merging, rebasing, etc. )

  • Basic debugging (e.g., GDB, strace), troubleshooting, and analytical skills

  • Ability to collaborate and communicate effectively with a global team

  • Multi-tasking skills and ability to work under tight deadlines

  • Solid written and verbal communication skills in English

Experience with the following are considered a plus:

  • Collaborating in open source software communities

  • Cloud computing, e.g., AWS, Microsoft Azure, EC2

  • A CVE system and its related solution delivery processes

  • RPM based packaging

  • Using GitLab and Git in contributor and maintainer roles

  • One of the following areas: SQL databases, networking, or security

The salary range for this position is $61,560.00 - $95,520.00. Actual offer will be based on your qualifications.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.

About Red Hat

Red Hat (https://www.redhat.com/) is the world’s leading provider of enterprise open source (https://www.redhat.com/en/about/open-source) software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates have the flexibility to choose the work environment that suits their needs from in-office to fully remote to office-flex. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.

Benefits

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.

Diversity, Equity & Inclusion at Red Hat

Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com . General inquiries, such as those regarding the status of a job application, will not receive a reply.

We’re the world’s leading provider of enterprise open source solutions—including Linux, cloud, container, and Kubernetes. We deliver hardened solutions that make it easier for enterprises to work across platforms and environments, from the core datacenter to the network edge.

At Red Hat, our commitment to open source extends beyond technology into virtually everything we do. We collaborate and share ideas, create inclusive communities, and welcome diverse perspectives from all Red Hatters, no matter their role. It’s what makes us who we are.

Some of the most knowledgeable and passionate people in the technology industry work here. Whether we’re building software, championing our products, or training new associates, we’re collaborating openly to make a difference in the world of open source and beyond.

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