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Accenture Transaction Processing Senior Analyst in Quezon, Philippines

• Create an inspiring team environment with an open communication culture • Oversee day-to-day operation • Monitor team performance and report on metrics • Discover training needs and provide coaching • Listen to team members’ feedback and resolve any issues or conflicts • Recognize high performance and reward accomplishments • Suggest and organize team building activities

• Open to College graduate and undergraduate with relevant work experience

• With at least 6 years of work experience in BPO industry with 1 to 2 years of experience as Team Lead

• In-depth knowledge of performance metrics

• Excellent communication and leadership skills

• Organizational and time-management skills and good work ethic

• Creative problem-solving and analysis skills

• Good knowledge of websites/ social media platforms

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