Campus Pride Jobs

Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You’ve come to the right place.

Why choose Manulife?

• Competitive Salary packages and performance bonuses

• Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)

• Retirement savings benefit

• Rewarding culture that values wellness and well-being

• Performance Bonus

• Global network of industry experts

• Extensive training resources

Job Description:

This position is responsible for providing Tier 1 HR administration support to all employees in accordance with the organization's procedure documents and agreed service levels with customers and stakeholders. Support in the life cycle of the employee from the onboarding to the separation and file administration.

Have the skills and knowledge for the job? Learn more about the opening below!

Key Responsibilities:

• Process and capture information to system according to established methods and procedures.

• Practice strict security compliance in handling sensitive employee information

• Process data entry with attention to quality and quantity.

• Accountable for processing all of HR operations workload.

• Consistently attain the service level set by the company.

• Maintains consistency and accuracy in updating Knowledge base, HRIS and other HRSS systems.

• Ensures that all transactions are documented and processed within the agreed timeframe.

• Updates procedures documents, process maps and works instructions regularly and comply with the document storage rules of the company.

• Develop mastery and expertise of the processes to be able to suggest improvements which leads to higher efficiency.

• Maintain a filing system to meet local and audit requirements

• Perform quarterly audit on the data integrity on Workday

Qualifications:

• Ability to develop and maintain strong consulting relationships with HR and business leaders

• Advanced Excel skills including pivot tables, advanced formulas etc..

• Strong analytical and problem solving skills with attention to detail

• Understanding of key data integrity principles with ability to foresee downstream implications

• Expert ability to analyze and summarize data and to identify key findings and related business implications

• Ability to work independently and to prioritize, plan work and meet deliverables

• Excellent interpersonal skills with high level of professionalism and customer focus

• Minimum Skills to Hire/Must Haves:

• Proficiency in Microsoft Office applications tools especially on Word in Macro (Word, PowerPoint, Excel)

• Excellent and efficient keyboarding skills

• Proficient in writing and verbal communication skills and business correspondence

• Strong call-out and phone skills

• Efficient time management and multi-tasking skills with strong attention to details

• Strong critical thinking skills as to comprehend and analyze documents and requests

• Strong customer service orientation

Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com .

Working Arrangement

Hybrid