Job Information
Eaton Corporation Lead Tele-Marketing Representative in Queretaro, Mexico
Eaton’s Corporate Sector division is currently seeking a Lead Tele-Marketing Representative.
What you’ll do:
Job summary
The lead representative will drive high team engagement and performance by setting and adjusting priorities based on sales potential and ensuring that leads forwarded to the sales organization are followed up on in a timely manner. The lead will monitor sales status, use influencing skills to encourage sales engagement, and work with sales management to reassign opportunities that become past due. The lead will be responsible for reporting out on current performance, challenges, and recommendations to improve performance. The lead representative will identify and implement best practices to improve the financial return from campaigns
Job responsibilities
• Prioritizing initiatives and assigning leads based on sales potential
• Ensuring that leads forwarded to the sales organization are followed up on in a timely manner
• Monitoring sales status and working with sales management to reassign opportunities as needed
• Reporting out on team performance, challenges, and opportunities
• Training new hires
• Implementing tele-marketing best practices
• Coaching, motivating, and driving consistent engagement for the tele-marketing and sales teams
• Promoting Eaton brand to create product understanding and awareness throughout outbound calls to prospective customers
• Research and identify decision makers for outbound calls and lifecycle customer management
• Building rapport with prospects and accurately assess lead opportunity
• Transitioning customers from prospects to qualified lead opportunities for the sales organization
• Teaming with various internal organizations to efficiently route leads based on customer needs and expectations
• Nurturing relationships with key customers to enhance long term business prospects
• Distributing marketing material to prospects and customers as required
Qualifications:
Education level required
- Degree in Business Administration/Marketing/Commerce or similar
Years and area of experience required
• Minimum 3 years prior technical marketing or sales experience preferred
• Knowledge of the IT market preferred
• Knowledge of power protection, backup power and the Power Quality market
Technical knowledge
• Knowledge of CRM software
• Strong knowledge of Microsoft Office (word, excel, email, internet)
• Strong listen, written and verbal communication skills
Soft skills
• Drive for results
• Makes Decisions & Solves Problems
• Demonstrates a Collaborative Style
• Promotes and Champions Change
• Business Acumen
• Pursues personal development
• Strong work ethic, flexibility, and a desire to actively contribute to the group’s success
• Ability to prioritize multiple tasks
• Team player
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.