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Tech Adoption Specialist – Engineering Excellence

The CTO Engineering Excellence team’s mission is to inspire a culture of excellence in Tech at Citi, and to make developing software more fun and easier for our engineers. This is done through our popular Productivity Enablement and Tech Talent initiatives; we are passionate about engineers fulfilling their technical career aspirations here at Citi and providing them with the tools and metrics that enable them to demonstrate their expertise and continuous improvements in productivity.

The Tech Adoption Specialist will join the Engineering Excellence team to help drive the adoption of modern software delivery tools and practices at scale. The ideal candidate will have expertise in DevOps and SDLC practices along with a proven track record developing and delivering high-quality enterprise software.

Major elements of the role include:

• Helping drive the adoption of strategic technical products that enable engineers to be more productive, such as Github Copilot and Github Enterprise, as well as in-house built tools such as Lightspeed and Release on Demand.

• Helping drive the adoption of best practice enablers such as version control, testing automation and CI/CD to improve industry standard DORA metrics used as benchmarks of high performing technical teams.

• Helping teams to be agile and make small, incremental, continuous changes for improvement in the products.

This role is key to the success of the Engineering Excellence initiative. The lead will interact with and influence technical leaders and developers across CIO.

The Tech Adoption Specialist will have a background in engineering and a strong desire to drive change and support others. This role will report to the Productivity Enablement Lead located in Pune, India.

Key Responsibilities:

• Supporting the adoption of strategic technical products such as Github Copilot and Github Enterprise, as well as in-house tools such as Lightspeed and Release on Demand.

• Supporting the adoption of best practice enablers such as version control, testing automation and CI/CD by guiding and hand-holding developers.

• Contributes to the continual development of the DORA productivity metrics implementation.

• Participates in local Tech initiatives as directed by the Head of Tech, India.

Characteristics:

• Proactive and innovative mindset

• Strong problem-solving skills

• Excellent team player and collaborator

• Ability to drive change and influence stakeholders.

• Results-oriented with a focus on continuous improvement

• Strong communication and mentoring abilities

• Curiosity about modern Technological developments

Skills/Experience:

• Experience in DevOps, software development & delivery and technology adoption

• Proficiency in tools such as Harness, Bitbucket, GitHub, Kubernetes, etc.

• Experience with cloud platforms like AWS, Azure or Google Cloud

• Experience using GenAI developer-assistance tools like GitHub Copilot, GitHub Copilot Chat, etc.

• Experience with test automation including unit test automation is a plus

• Strong understanding of software delivery best practices and Agile methodologies

• Certifications in DevOps or related fields are a plus.

• Excellent problem-solving and analytical skills

• Ability to work collaboratively in a geographically distributed environment.

Job Family Group:

Technology

Job Family:

Applications Development

Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.