Job Information
Washington State University Patient Service Representative-Veterinary Teaching Hospital Business Office in Pullman, Washington
Patient Service Representative-Veterinary Teaching Hospital Business Office Online applications must be received before 12:00am on: November 22, 2024 If a date is not listed above, review the Applicant Instructions below for more details. Available Title(s): 284E-YNCSNPS - Patient Services Representative Business Title: Patient Service Representative-Veterinary Teaching Hospital Business Office Employee Type: Classified Position Details: Summary of Duties: The duties of this position include but are not limited to providing support services in a patient care area such as scheduling patient appointments; triaging patient telephone calls to medical staff; registering patients; providing point-of-service admission; maintaining patient records and assembling patient charts; initiating and processing patient charge documents; opening and closing the Veterinary Teaching Hospital (VTH); cashiering, switchboard operation, and general customer service. Current vacant position schedule: Wednesday-Friday 7:00am-2:00pm and Saturday and Sunday, 8:00am-8:00pm. Required Qualifications: • High school graduation or equivalent AND two years of general office experience or one year of office or customer service experience in a healthcare setting; OR equivalent education/experience. • May be required to work alternate schedule, including evenings and weekends. Preferred Qualifications: • Experience working in a medical or veterinary setting. • Experience working reception in a medical or veterinary setting. • Experience answering a multi-line phone system. • Cash handling experience. • Experience working with a practice management software package. Additional Information: Area/College: College of Veterinary Medicine Department Name: Veterinary Teaching Hospital City, State, Zip: Pullman, WA Department Link: https://cvm.wsu.eduhttps://cvm.wsu.edu Monthly Salary: $3,317 to $4,410 | Range 38 (Steps A-M) | Successful candidates typically begin at the beginning of the salary range and receive scheduled salary increment increases in accordance with https://https:/app.leg.wa.gov/WAC/default.aspx?cite=357-28. WSU offers a comprehensive benefits package which includes: paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts. For a more detailed summary of benefits offered by WSU for classified staff visit: https://hrs.wsu.edu/wp-content/uploads/2024/01/2024-Benefit-Overview-for-Civil-Service.pdf. Find total compensation here: https://urldefense.com/v3/https:/gcc02.safelinks.protection.outlook.com/?url=https3A2F2Fhrs.wsu.edu2Fmanagers2Frecruitment-toolkit2Ftotal-compensation2F&data=057C017Ccheryl.wolfe40atg.wa.gov7C8801aa2378ef4e4d917608dac8c2db257C2cc5baaf3b9742c9bcb8392cad34af3f7C07C17C6380430364784635047CUnknown7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn03D7C30007C7C7C&sdata=VuhT8yhPUKJWBy2BWqevMA1IRxFdiskQz4MhKOW8Kx2Bc*3D&reserved=0;JSUlJSUlJSUlJSUlJSUlJSUlJSUlJSUlJQ!!JmPEgBY0HMszNaDT!r1b-SEnyTNJB_0TJKMGsbpkpsA2bGBvbeRlrVtqzvjBwUSFlxb7Oq9zFt8JztwI-Kiqs3l8I9zICFrzlyXxwlOHBLeLT$. Overtime Eligibility: Overtime eligible FTE: 100% This is a Permanent position. Background Check: This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by https://app.leg.wa.gov/RCW/default.aspx?cite=74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial informati