Job Information
Provo City Corporation Front of House Supervisor in Provo, Utah
Position Title:
Front of House Supervisor
Job Posting Closing Date:
10/02
Provo City is seeking a part-time Front of House Supervisor for the Covey Center for the Arts to supervise the box office and assist customers of the Covey Center. Qualified, civic-minded individuals interested in supporting the arts programs provided to Provo City residents are encouraged to apply.
Job Details
What is the compensation?
Pay Rate: $16.00 - $18.00 per hour (depending on experience).
Part-time Provo City employees are eligible to contribute to individual retirement savings plans through the City (401k, 457, Roth IRA, and/or Traditional IRA) and receive the following great benefits: a) free admission to the Provo Recreation Center, Peaks Ice Arena Public Skating, and Provo Shooting Sports Park; b) a free Provo City Library Card; c) a 25% discount on Provo Recreation Center memberships (direct family only); and d) discounts from various local and national vendors.
What will I do?
Supervise the daily operations of the box office during evening and weekend performances.
Facilitate ticket sales.
Supervise box office employees.
Act as a liaison between clients, guests, and Covey Center staff.
Provide excellent customer service to all guests.
Assist with deposits, audits, scheduling, and training staff.
Perform light custodial tasks as needed.
Help in other areas of the building as needed.
Perform other related duties as required.
What do I need to apply?
High School Diploma or equivalent (GED).
At least 2 years of box office or performing arts-related experience.
Ability and willingness to work weekdays, evenings, weekends, and occasional holidays.
Must comply with Provo City and Covey Center policies, procedures, and dress and grooming standards.
Ability to multi-task, meet deadlines, and work flexible hours.
Strong communication, critical thinking, problem solving, and organizational skills.
Wintix 6.0 ticketing experience is highly desirable.
What are the hours?
Schedule varies but will be Monday through Saturday based on performance schedules. Long shifts may be required.
What are the physical and environmental factors?
Work is indoors. Requires evening and weekend hours with some daytime work. May include exposure to high-stress situations or environments, including, handling emergency situations, meeting strict deadlines, contact with individuals in confrontational or uncomfortable circumstances, and other stressful conditions related to the workplace.
What is the selection process?
Applications will be reviewed in the order they are submitted, with the first screening being held on October 3, 2024. Applicants must meet the minimum qualifications listed above to be eligible for consideration.
If selected for hire, candidate will be required to successfully pass a drug screen and criminal background check. Non-disclosure may result in dismissal. Applicants with unsatisfactory drug screen results will be ineligible for appointment or application to any Provo City position for a minimum period of six (6) months.
Why Provo City?
Provo is consistently recognized nationally for its outstanding quality of life, well-being, and as a beautiful place to live. It has been ranked as the #1 Best Performing City (For a Third Consecutive Year!) in 2023 by the Milken Institute. Visit provo.org to learn more!
Full Time/Part Time:
Part time
Position Type:
Regular
Scheduled Hours:
20
It is the policy of Provo City to select, develop, and promote employees based on their ability and job performance. It has been, and shall continue to be, the policy of the City to provide Equal Employment Opportunity to all people in all aspects of employer/employee relations without regard to race; color; religion; sex; pregnancy, childbirth, or pregnancy-related condition; age; national origin; disability; sexual orientation; or gender identity. This policy affects decisions including, but not limited to, an employee's compensation; benefits; terms and conditions of employment; and opportunities for promotion, training and development, transfer, and other privileges of employment. It has been, and shall continue to be, the City's policy to maintain a working environment free of discrimination and intimidation. It is further the policy of the City to comply in good faith with applicable local, state, and federal statutes concerning Equal Employment Opportunity.
Employment with Provo City offers a variety of opportunities to start and grow an exciting career serving your community, including in public safety, utility services, leisure services, administration, and other areas. Opportunities are always available, so apply today to be a part of Provo’s team!