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Concentrix Senior Sales Representative in Providence, Rhode Island

Job Title:

Senior Sales Representative

Job Description

The Senior Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

You Have

  • 4+ years of experience working in a customer service or sales capacity

  • Prior success in achievement of personal and team sales quota/goals

  • Experience in high-volume calling

  • Experience learning new technology and data

  • Experience identifying problems and implementing solutions

  • Excellent knowledge of MS Office programs

  • Experience working with Salesforce.com or similar CRM

  • Experience or willingness to work from home

You Will

  • Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities.

  • Provide accurate weekly/ monthly/ quarterly sales forecast

  • Mastery of product knowledge and technical understanding of services to assess client requirements

  • Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage

  • Manage external competitive pressures and handle objections to retain customers or win new customers

  • Manage high volume of customer contacts through phone and email each day – majority of communication is outbound

  • Work with your team and management to provide a professional experience during all interactions with customers and prospects

  • Maintain the customer management system (CRM) to ensure all relevant data is captured

  • Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts.

  • Work with a team and report directly to a Sales Manager

Our Benefits and Perks

  • Various medical, dental, vision plan and life insurance programs

  • Retirement Planning tools including 401(k) savings with matching contributions and Health Savings Accounts

  • Paid time off, disability programs and paid parental leave.

  • Rewards and Recognitions

  • Wellness Incentive Program

  • Learning and Development Programs

  • Base Salary of $33,400 ($16.06 hourly) or more based on qualifications/experience

  • Annual Bonus Potential (target up to $8,360)

Location:

USA, TN, Work-at-Home

Language Requirements:

English

Time Type:

Full time

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)

Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

•English (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf)

•Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf)

To request a reasonable accommodation please click here (https://jobs.concentrix.com/global/en/reasonable-accomodation) .

If you wish to review the Affirmative Action Plan, please click here (https://jobs.concentrix.com/global/en/affirmative-action) .

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