Job Information
Goodwill Prescott Career Coach I in PRESCOTT, Arizona
This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6563484
Position Description:\ Supports Mission Services training initiatives by being an effective facilitator and community liaison, identifying appropriate job seekers to provide intensive services, and conducting training to meet program standards. Assists job seekers with the development of career plans and course selection. While working from a Goodwill of Central and Northern Arizona (GCNA) or Goodwill Industries of Monocacy Valley (GIMV) location in Arizona and Maryland, serves internal and external customers both face-to-face and remotely via telephone, chat feature, email, and other electronic forms of communication. Career Coaches will work with participants who could be at any stage in their careers or learning: Entering the workforce for the first time, career transitions, seasoned professionals, managers, or executives. Coaches will work to determine the appropriate services using activities such as those listed below:
\ Essential Duties and Responsibilities:\ 1. Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality, seamless customer service.\ 2. Works with leadership to ensure grant and Mission Services budgets are met and maintained.
3. Assist participants through one-on-one appointments or walk-ins to determine career and learning goals
4. Assists in identifying barriers and goals. Manage progress and advise participants on their career milestones with Career Success Plans
5. Promote learning and focused outcomes to move toward results, perspectives, and/or new understandings
6. Review and give feedback to improve resumes, cover letters, and interview skill
7. Coach participants in career exploration and in navigating job applications 8. Career Coaches offer career services to internal team members within GCNA. Our Retail Stores and Retail Donation Centers are exposed to a variety of environmental elements where teams are inspecting donated merchandise, analyzing quality, and determining proper category, size, and cleaning at a fast-paced
9. Acts as a liaison between internal clients and community agencies.\ 10. Works with the Community Awareness Partner and leader to identify appropriate community partners to increase the pipeline of job seekers for training and Mission Services programs.
11. Coach participants on enhancing mechanical/technical or essential skills\ 12. Serves as a GCNA ambassador to the community.\ 13. Provides guidance and virtual career coaching for MyCareerAdvisor.com.\ 14. Develop and implement individual career success plans in partnership with job seekers.\ 15. In collaboration with training, prepare training materials and resources for participants of training programs\ 16. Facilitates and conducts classroom and virtual training for program participants.\ 17. Supports contact center with all job functions related to the business.\ 18. Assists in Career Centers other than designated office locations, as needed.\ 19. Models Goodwill Core Values Trust, Collaboration, Engagement, Ownership, and Innovation\ 20. Performs other related duties as assigned