Job Information
J&J Family of Companies EDI Solution Coordinator in Prague, Czech Republic
EDI Solution Coordinator - 2407017472W
Description
Kenvue is currently recruiting for:
EDI Solution Coordinator
This position reports into Deliver EMEA Digital and Analytics and is based Prague [Czech Republic].
Who We Are
At Kenvue (https://kenvue.sharepoint.com/teams/PXEB-EB-assets/Shared Documents/2. Final Assets from Corporate Brand Design/kenvue.com/careers) , we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Our global team is made up with 22,000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers. With expertise and empathy, being a Kenvuer means to have the power to impact life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here (https://www.youtube.com/watch?v=XhsbOsBiX_M) .
What You Will Do
The EDI Solution Coordinator is in charge of all topics related to EDI, from new customer onboarding to operation monitoring and any projects related in the EMEA region.
Key Responsibilities
Project management
Work with all departments and customers to organise and plan the onboarding of new EMEA customers
Manage the change in planning as customers/business requests evolve, manage delays while keeping in track with the legal requirement priorities
Work with external EDI providers to ensure the technical set up of new projects
Work on ad hoc projects
Process improvements
Build and regularly review procedures to improve efficiency and facilitate collaboration with internal and external customers
Maintain written procedures up to date
Internal relationship management and communication
Keep all departments (Customer Services, I2C, Commercial, deliver operation) informed of the evolution of projects
Work closely with ‘IT’ within respective responsibilities
Keep EDI ‘members/team’ informed of ongoing projects
Maintain a basic level of knowledge of EDI within the operational teams (CS/I2C/Deliver operations)
External relationship and service management
Maintain and review, when necessary, contracts in place with all EDI providers
Align projects with EDI provider and manage the resources (MDU/EDU)
Ensure service performance meets or exceeds established goals and SLA
Production monitoring
Monitor inbound and outbound EDI transactions to proactively identify failures
Notify internal and external departments of issues
Review and update status on disruptions, transactions impacted
Review and suggest monitoring tools as needed, built reporting with internal and external departments
Provide Root Cause Analyst (RCA) and follow up both internal and external
Keep updated reports on incidents, transaction failures with full follow up resolution and possible process improvement suggestion and implementation
Qualifications
What We Are Looking For
Required Qualifications
EDI development
SAP
Good knowledge of operations (Customer Services/Supply)
Strong leadership skills, facilitating raised issues to resolution.
Experience in leading regional projects
Must have good planning, organizational, and decision-making skills.
Consistent track record to lead and influence others at all levels within the organization.
Good facilitation skills and ability to work across organizations and unite diverse individuals with disparate goals and enable productive discussion and outcomes.
Desired Qualifications
- Fluent English, any other European languages is a plus
What’s In It For You
Competitive Benefit Package
Learning & Development Opportunities
Employee Resource Groups
Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Primary Location Europe/Middle East/Africa-Czechia-Prague-Prague
Job Function IT Project Management
Req ID: 2407017472W