Job Information
Siemens Digital Industries Software EMEA PLM Cloud Application Consultant in Poznań, Poland
Job Family: Customer Services
Req ID: 445761
About us
S iemens Digital Industries Software - Transform the everyday.
Let's make the difference together!
Meet the team - Video (https://www.youtube.com/watch?v=k6mVLaUyO4U)
Siemens Digital Industries Software (DISW) is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software.
We offer a role with responsibility, independence and the possibility to contribute proactively. We foster a teamwork culture with room for individual development
Please visit https://www.siemens.com/plm .
About the role
We are seeking a EMEA PLM Cloud Application Consultant to join our CApS Team within our EMEA Cloud Center of Excellence in Poland (Wroclaw, Remote working available within Poland).
This is a fantastic opportunity to join our growing regional team, as we deploy our new cloud proposition to customers across the EMEA region. Travel will not be required as part of this role.
Area of responsibility
Solve second line support / L2 tickets on our application
Apply patches on test, UAT and Production Server
Document root cause analysis of issues
Reach out to PLM Product Team for Product Issues and raise Internal requisitions
Communicate with users on issues
Work with L3 on issues which can’t be solved by L2
Provide workarounds to issues
Develop Knowledge Management database for solved issues
Key Requirements:
Ideally you will have Teamcenter Installation & Configuration experience, however we will consider candidates with knowledge of other PLM software.
We would also consider applications from profiles with experience as a PLM Administrator / PLM “key user”.
Ideally you will have experience of PLM custom template install using BMIDE, Dispatcher configuration and Active Workspace Installation and Configuration.
You will need to have Strong analytical and troubleshooting abilities.
You will require excellent verbal and written communication skills in English as you will be talking to customers across the EMEA region.
Basic Linux and Windows Operating System knowledge
What we offer:
Competitive salary and benefits (lunch subvention, extra holiday allowance, private medical care, sport card, life insurance, social budget)
Work as part of a global Team with cutting edge products for one of the market Leaders on meaningful PLM implementation projects for some of the largest companies in the world
Mature and proven career development program allowing Services professionals to choose their area of specialization and grow their career at own pace
Flexible working hours
Support with relocation (for candidates based outside of Wroclaw)
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
We are Siemens
A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow!
We offer a comprehensive reward package which includes a competitive basic salary, bonus scheme, generous holiday allowance, pension, and private healthcare.
Siemens. Making real what matters
If you want to make a difference – make it with us!
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