Job Information
Nuvance Health Director Hospital Risk Mgmt in Poughkeepsie, New York
Director Hospital Risk Mgmt
Location: Poughkeepsie, NY, United States
Requisition ID: 36493
Salary Range: 57.22 - 106.26 HOURLY
Work Shift: 9-5 and on call
FT/PT/PD: FULL-TIME
Exempt/Non-Exempt: Exempt
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Description
Nuvance Health has a network of convenient hospital and outpatient locations — Danbury Hospital, New Milford Hospital, Norwalk Hospital and Sharon Hospital in Connecticut, and Northern Dutchess Hospital, Putnam Hospital Center and Vassar Brothers Medical Center in New York — plus multiple primary and specialty care physician practices locations, including The Heart Center, a leading provider of cardiology care, and two urgent care offices. Non-acute care is offered through various affiliates, including the Thompson House for rehabilitation and skilled nursing services, and the Home Care organizations.
Essential Responsibilities
1.Review all reports of risk incidents on a timely basis and evaluate them to identify actual or potential patient injury, follow up as necessary.
- Develop a rounding process and interact with patients and families on complaints of substandard care, injury and other concerns in collaboration with nursing, physicians, managers and Patient Advocates.
3.Develop and implement appropriate policies and procedures including, a systematic process to assure that incidents are reported to the appropriate managers and Quality/Patient Safety Committee for process improvement and follow up.
4.Investigate incidents/adverse events to identify potential or actual claims and report them to the Claims Administrator.
5.Identify trends and risk mitigation opportunities ensuring implementation at all levels of and across the organization.
6.Educate staff and physicians on Risk Management strategies to mitigate loss and improve reporting in a just culture. Develop an education plan in collaboration with Education Department utilizing classroom training, internet and other techniques.
7.Collaborate with Quality, Patient Safety and Patient Advocates and all levels of the organization to assure that incidents are properly reported to regulatory agencies. Participate in committees dedicated to improving patient, employee and visitor safety and satisfaction. Assist with RCA process when appropriate and/or requested by Quality/Patient Safety.
8.Collect and analyze risk data and complete Risk Management reports to present to the appropriate managers and committees.
9.Direct the collection of information, evaluate requests and coordinate data release from legal counsel, claims administrator, patients and other parties.
10.Oversee day-to-day operations within span of control, resolving problems as necessary, and ensuring that operations are efficient, compliant, safe, and of the highest possible quality. Optimize management structures and workflows within span of control to continually improve quality and efficiency.
11.Establish annual goals and measures of performance for functions within the span of control, including key financial metrics.
12.Comply with all Health Quest and affiliate policies and ensure compliance with all applicable law and regulation.
13.Maintain contemporary professional knowledge and education.
14.Demonstrates regular, reliable and predictable attendance.
15.Performs other duties as required.
Qualifications:
·Bachelor’s Degree in healthcare or related field.
·Three (3) to five (5) years of Risk/Quality experience or equivalent experience.
Minimum Knowledge, Skills and Abilities Requirements:
This is a highly independent leadership position working with all levels of the organization.
Excellent skills in communication and conflict resolution.
Ability to facilitate discussion involving diverse group of people. Excellent problem-solving skills.
Ability to use good judgment in stressful situations.
Consistently demonstrates team skills and sense of humor.
Ability to handle multiple projects/problems at one time with poise and skill.
Handles face to face communication with patients, families, employees and physicians with sensitivity and empathy.
License, Registration, or Certification Requirements:
PREFER: Certified Professional in Healthcare Risk Management (CPHRM).
PREFER: Registered Nurse (RN) with Risk Management experience in acute care.
Location: Vassar Brothers Medical Center
Work Type: Full-Time
Standard Hours: 40.00
FTE: 1.000000
Work Schedule: Day 8
Work Shift: 9-5 and on call
Org Unit: 1806
Department: Risk Management
Exempt: Yes
Grade: L3
Salary Range:
$57.2220 - $106.2636 Hourly
EOE, including disability/vets.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to assure that you are considered for current or future opportunities.
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