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At PGE, our work involves dreaming about, planning for, and realizing a smarter, cleaner, more enduring Oregon neighborhood. Its core to our DNA and we haven’t stopped since we started in 1888. We energize lives, strengthen communities and drive advancements in energy that promote social, economic and environmental progress. We’re always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all.

Job Description Summary

As an essential service provider that works to power the advancement of society, PGE is critical in delivering Oregon’s clean energy transition equitably. As our energy landscape evolves, we must work together to ensure everyone in Oregon can benefit from the transition to a clean and equitable energy future.

The Manager of Community Engagement, a new position within PGE’s Community Engagement team, will lead a team dedicated to engaging with communities across PGE’s service territory and throughout the state. We are looking for someone who is passionate about building and maintaining relationships, developing solutions to complex problems, and committed to creating meaningful opportunities for engagement on PGE projects and programs. The ideal candidate has extensive experience designing and implementing engagement programs within complex regulatory and/or permitting environments, working in cross functional teams, and adapting engagement strategies to meet the needs of the community and organization.

As the Manager of Community Engagement, you will work closely with the Manager of Equitable Engagement and the Senior Manager of Labor, Workforce, and Community Engagement to develop a roadmap across a variety of areas including wildfire, federal grants, and major projects. Through formal community outreach and engagement processes as well as engagement directly within communities, your team will work collaboratively with internal and external partners to create opportunities for two-way conversations within the communities we serve.

Key Responsibilities

Team Management Manages externally facing team responsible for community engagement programs that support major company programs, projects, and initiatives; provides technical management for the team, ensuring that objectives are met and all relevant standards/procedures are followed; ensures that operational problems are identified and resolved; ensures that operational procedures and working practices are identified and resolved; and appropriate for the organization.

Community Outreach Actively leads outreach efforts to build awareness and trust within service territory communities and throughout the state; manages team involved in key stakeholder outreach for customers and is responsible the development, program planning and implementation of programs specific to community outreach; Works with customers and other key stakeholders, including community based organizations and nonprofit organizations to help inform company programs and projects.

External Relations Builds relationships with communities throughout PGE’s service territory and throughout Oregon to support engagement on PGE projects, programs, and initiatives.

Collaboration Partners with lines of business (Resource Planning, Operations, Government Affairs, Rates & Regulatory, Transmission and Distribution Planning, Communications) and works across the organization to embed community engagement best practices; understands emerging priorities and provides project management and guidance to drive success of community engagement in partnership with appropriate business and functional team members. Manages interdependencies and ensures appropriate communication flows among functions and leadership.

Financial Management Monitors and manages expenditures, ensuring that all financial targets are met, and examines any areas where budgets/expenditures vary from plan; assists with the definition and operation of effective financial controls and decision making.

Resourcing Directs resourcing decisions and planning for team; partners with HR in the definition of jobs, recruitment, evaluation and selection processes.

Professional Development Reviews organizational development needs and training strategies to determine required learning and development outcomes for the team; provides guidance in the creation of development plans; monitors ongoing progress and provides coaching and mentoring and provides feedback; completes annual performance management reviews.

Education/Experience/Certifications

Education Requires a bachelor’s degree in in public policy, communications, liberal arts or other related field or equivalent experience

Experience Typically requires eight or more years in any combination of external facing roles such as community engagement/business engagement/engagement with underrepresented communities.

Preferred Experience with tribes and prior managerial experience

Competencies (Knowledge, Skills, Abilities)

Functional Competencies

Understanding of environmental justice in all forms (procedural, distributive, restorative)

Understanding of community rules of engagement (safe space, trauma-informed)

Understanding of dominant culture attributes

Advanced skills in project management

Advanced skills in facilitation and presentations

Expertise in applying best practice frameworks (IAP2, Zero Cities, I4EJ, etc.)

Advanced knowledge of community engagement practices

Advanced knowledge of regulatory/permitting process engagement

Advanced skills in vision or strategy

Advanced knowledge of community organizations and networks

Advanced skills in building relationships

General Competencies

Advanced customer focus skills; Understands when to listen and when to speak up and advocate; balances the role of being an agent of the company and a community ambassador

Advanced analytical thinking skills

Advanced skills in change leadership

Advanced skills in analytical thinking

Expert skills in problem solving

Advanced risk management and de-escalation skills

Advanced oral and written communication skills

Expert interpersonal skills

Advanced decision-making skills

Advanced organization and prioritization skills

Advanced knowledge of business process interrelationships

Advanced business acumen

Expert written and oral communication skills for communication with both internal and external audiences

Leader Practices

Drives Results

Plans and Aligns

Decision Quality

Drives Engagement

Courage

Physical and Cognitive Demands

Cognitive Level

Substantial: Consistent use of logic or scientific thinking to define problems, collect information, establish facts and draw valid conclusions (for example, engineer, HR director, plant manager, etc.).

Cognitive

Ability to adhere to set response times, deadlines and time-sensitive tasks

Ability to follow accuracy standards

Ability to follow through on decision-making tasks

Ability to interact effectively and collaboratively within a team environment

Ability to communicate and problem solve when under stress

Ability to respond and adapt to frequent change

Ability to accept and demonstrate self-awareness when provided constructive feedback

Ability to discern feedback and acknowledge ownership of areas of improvement

Ability to avoid future mistakes by applying reasonable skills to new but similar work situations or tasks

Ability to successfully collaborate with peers, managers and others within the organization

Demonstrates sound memory

Ability to process new information to be applied consistently to work tasks

Schedule/Attendance

Ability to work long hours

Ability to work a variable schedule

Ability to report to work and perform work during periods of severe inclement weather

Physical Capabilities

Driving/travel/commute: Daily within service territory - Frequently (at least once a week or more)

Driving/travel/commute: Overnight inside/outside the service territory - Occasionally (one to two times a month or less)

Computer use (use computer regularly for entire work shift)

Carrying: Up to 10 lbs.

Environment

Office – hybrid – 3 days in office

Plant

Field

Compensation Range:

$116,410.00 - $216,190.00

Actual total compensation, including a performance based incentive bonus, is commensurate with experience, skills, qualifications, education, training, and internal equity. While we anticipate the selected candidate for this position will fall towards the middle or entry point of the compensation range, the decision will be made on a case-by-case basis.

PGE believes in rewarding dedicated performance. We provide a total rewards package that is designed to reward your contributions to the company, and, at the same time, support your well-being and professional development, both now and into the future. To find out more, click here (https://portlandgeneral.com/hrcs5511) .

Join us today and power your potential!

Assisting with storms or other Company emergencies is a part of all positions at Portland General Electric.

PGE is committed to diversity and inclusion in the workplace and is an equal opportunity employer. PGE will not discriminate against any employee or applicant for employment based on race, color, national origin, gender, gender identity, sexual orientation, age, religion, disability, protected veteran status, or other characteristics protected by law.

PGE does not discriminate on the basis of disability. We recognize individuals have a variety of abilities to offer and we believe there is much to value and celebrate by incorporating different abilities into the work we do. One very important way we live this out is in our application and interview process. We work hard to support individuals who may need an accommodation to fully participate in these processes. If you feel you may need an accommodation, or would like to request one, please notify the Talent Acquisition Specialist (Recruiter) associated with the job posting. You may also make this request by contacting talentacquisition@pgn.com or by calling 503-464-7250. The Recruiter will provide information and next steps for the accommodation process. Our Diversity, Equity & Inclusion (DEI) team is also available for support. You can contact them at dei@pgn.com .

To be considered for this position, please complete the following employment application by the posting close date. Posting closes at midnight (Pacific Time) on the closing date below. If no date is listed, job is open until filled.