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First Atlantic Health Care Admissions Coordinator in Portland, Maine

PCAL is part of our First Atlantic Healthcare family of nursing and assisted living facilities, 100% Maine based and family-owned. We take pride in service to others, knowing we make a difference in the lives of our seniors. For you and your team members, our homes provide a rewarding career and sense of purpose. Under the ownership of First Atlantic Healthcare, Portland Center Assisted Living follows in First Atlantic's long standing reputation for excellence in Long Term Care.

Learn more about us at https://pcalmaine.com/

Our Admissions Coordinator will also learn to work as a caregiver (if not already certified). Your occasional shifts as a caregiver will help support the clinical team during times of need. This experience will also help to inform your discussions with incoming residents.

CRMAs with experience would do very well in this position.

POSITION SUMMARY

The Admissions Coordinator will work to maintain occupancy goals by utilizing effective marketing and communication strategies. You will review the applications of referrals and new admissions, and collaborate with respective departments to ensure the facility culture supports a cohesive environment.

In addition, you will be responsible to maintain a connection with, and our facility's professional reputation through, your community relations.

ESSENTIAL FUNCTIONS

  • Responsible to oversee that the number and medical status of our new residents, meets the budgeted census, case mix and compliance standards.

  • Implement strategies to assure effective admission process.

  • Verify that documentation collected for new applicants, is current, informative and efficient. Ensure effective communication of referral information among key staff members.

  • Review, identify and verify payment source. Prepare the medical record for admission and follow the new resident/admission through the completion of the admission contract.

  • Act as the facility's contact with the applicant's family and/or physician. Answering questions, giving guidance and giving occasional tours to those considering moving to PCAL.

  • Maintain up-to-date knowledge regarding acceptable methods of payment. With particular attention required regarding Maine Care and Medicare recipients and applicable regulations.

SKILLS

  • Knowledge and understanding of state rules and regulations governing admissions in a Private Non-Medical Institution (PNMI) home. (we can train)

  • Knowledge of the normal aging process and an ability to identify individual responses to aging. (some care-giving experience would be helpful)

  • Able to exercise independent judgment.

  • Able to communicate messages, information, and directives clearly in written and verbal form.

  • Able to comprehend, supervise, and practice generally recognized safety principles and practices.

  • Able to work effectively with many distractions.

QUALIFICATIONS

  • Associate’s Degree in healthcare field preferred.

  • One (1) to three (3) years Residential Care experience preferred.

  • Must possess a valid driver’s license with a clean driving record.

  • Knowledge of industry specific software programs such as ECP is preferred.

  • Expertise in Maine Residential Care reimbursement, Case Mix and MDP-RCA assessment management is a plus. (we will train)

Benefits We want to support your work and life balance, so we have flexible shifts available – and would love to speak with you about what interests you.

  • Flexible Shifts

  • Tuition reimbursement and Tuition Loan Forgiveness

  • Full time employees have access to full benefits; medical, dental, vision, and disability

  • Employer paid life insurance

  • Flexible savings account, including medical & dependent

  • Paid Time Off available to all employees

  • 401(k) Retirement savings program

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