Campus Pride Jobs

Veterans Preference:

The Jobs for Veterans Act mandates priority of service to veterans seeking employment and training opportunities. To ensure compliance with this law, this job posting will be available only to veterans for the first 24 hours. After this period, the job will be released to all job seekers.

**This is a safety-sensitive position, subject to random drug and alcohol testing.

GENERAL DESCRIPTION:The position of Communications Officer reports to an immediate supervisor. This employee is responsible forthe prompt, accurate, and courteous dispatch of incoming and outgoing messages by radio and telephonefor all emergency personnel in the city and county. Communication Officers are required to answer requestsfor service from phone calls, first responders approved to use radios, 9-1-1 calls, and when properly licensedto operate on the amateur band frequencies. Additionally, Communications Officers must be able to usemultiple computer applications to document information received and or requested. This position requiresthe Communications Officer to work irregular hours, evening or night shifts, weekends, holidays, and specialassignments.

TASKS AND RESPONSIBILITIES: Although the following are typical of the tasks and responsibilities routinely performed, additional dutiesand/or responsibilities requiring comparable or lesser skills, knowledge, or dexterity may be assigned. 1. Become proficient in operating radio equipment and procedures utilized in the Communications Center.To include receiving a Technicians Class certification for amateur band radio when designated to do so(FULL-TIME EMPLOYMENT ONLY.) 2. Become certified as an Emergency Medical Dispatcher 3. Become certified as a National Crime Information Crime Terminal Operator. 4. Dispatch emergency personnel such as police, firefighters, and EMS for the City of Portales, RooseveltCounty, ENMU Police and other Emergency Services. 5. Process, organize, and maintain criminally sensitive files to include, warrants for arrest, domesticviolence orders and sex offender files. 6. Monitor and report information to the National Weather Services Office, State Emergency OperationsCenter, and agencies having joint powers agreements with local agencies. 7. Must attend and successfully complete a three week Communications Officer course sanctioned by theState of New Mexico Law Enforcement Academy. 8. Applicants are subject to and must pass a pre-employment background check.

KNOWLEDGE, EXPERIENCE, AND SKILLS: 1. High School diploma or equivalent. 2. Minimum of two years certified Telecommunicator with DPS certification. 3. Have and maintain a TAC Officer status and either a Communications Training Officer or InstructorCertification. 4. Good verbal communication skills - ability to speak clearly and distinctly. 5. Applicants must possess a current New Mexico Drivers License or the ability to obtain and have asatisfactory driving history.

6. Applicants must be able to listen, document and forward requests for service under duress.
7. Applicants must be able to view and process sensitive/confidential information without divulging thecontent to non-approved personnel.
8. Applicants are required to become proficient with terminology utilized by law enforcement officers,firefighters, emergency medical technicians and support staff.
9. Applicants must have the ability to learn and perform problem solving under duress.
10. Applicants must be able to perform in a controlled environment and work with others while maintaining aprofessional demeanor.
11. Must be at least 18 years of age.

WORK ENVIRONMENT:

Work is performed in an office environment. Noise level could be quite to moderate in work environment.The majority of time is spent in a seated position; however, dispatchers have freedom to stand and move in alimited area, Work entails extensive keyboarding and manual dexterity, and also entails regular reaching,stretching, and lifting of standar dispatch supplies and materials.

COMMENTS ON PHYSICAL and MENTAL REQUIREMENT: Incumbents must demonstrate a state ofphysical and mental health consistent with the ability to perform assigned duties.

PHYSICAL REQUIREMENTS: 1. Must sit for extended periods of time, stand or walk as necessary. 2. Must stretch, reach, or lift objects or materials that may be up to 25 pounds in weight. 3. Must perform multiple tasks requiring manual dexterity at the same time. 4. Must write legibly. 5. Must hear, understand and respond to verbal information in person, by phone and by radio, includingdifficult to understand callers. 6. Must speak clearly and concisely. 7. Must see, read and understand written information and instructions. 8. Must think and apply judgment, discretion, and initiative in accomplishing work. 9. Must engage in frequent interpersonal interactions and complaints that are stressful or sensitive innature.

WORK SCHEDULE:The regular work week is 10 straight hours a day. Full-time is for 4 days a week. Schedule includes shiftwork, some weekends and holidays. Schedule will have to be established at a later date and is subject tochange by the supervisor.

TRAVEL REQUIREMENTS: 1. Limited travel - ability to travel for meetings and training may be required 2. Overnight travel may be required.

PRE-EMPLOYMENT REQUIREMENTS: 1. Must pass a background investigation including work history, criminal records, driving records andother records deemed necessary. 2. Must pass a post-offer pre-employment drug screen administered by a City-designated facility. 3. Applicants must pass a hearing test before attending the Communications Officer Academy.

CONDITIONS OF CONTINUED EMPLOYMENT: 1. Candidates must have and maintain a satisfactory driving record and insurability in accordance withthe Citys insurance carrier.

DEADLINE TO SUBMIT REQUIRED APPLICATION: Position to remain open until filled. Applicationswill be reviewed on a bi-weekly basis.

The City of Portales is an Equal Opportunity Employer. Application available at City Hall or on-line atw