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Tropical Health Care PLLC Front Desk Receptionist in Port Isabel, Texas

  • Greet patients and visitors warmly, providing a friendly and welcoming atmosphere.
  • Manage appointment scheduling and confirmations
  • Handle incoming calls, addressing inquiries and directing them to the appropriate personnel.
  • Maintain accurate patient records and documentation review to ensure compliance with healthcare regulations.
  • Process patient check-ins and check-outs efficiently, including handling payments and insurance verification.
  • Assist with clerical duties including filing, data entry, and maintaining organized records.
  • Utilize ICD-9 coding for accurate billing and documentation purposes.
  • Support the office team by coordinating communication between patients and healthcare providers.
  • Ensure the front desk area is clean, organized, and stocked with necessary supplies.

Requirements

  • Previous experience as a office receptionist or in a medical office setting is preferred.
  • Familiarity with medical terminology, procedures
  • Strong clerical skills with attention to detail; ability to perform typing accurately.
  • Excellent communication skills, both verbal and written, with a focus on customer service.
  • Ability to multitask in a fast-paced environment while maintaining professionalism.
  • High school diploma or equivalent; additional certification in medical administration is a plus.
  • Must be able to work flexible hours as needed to accommodate patient schedules.
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