Job Information
FIRST FED Learning & Development Consultant in PORT ANGELES, Washington
Who We Are
First Fed is a local community bank on an exciting growth trajectory with 16 locations in 5 counties across Washington. We are committed to investing in our amazing team and technologies which enable better service for our customers and communities. In 2021, First Fed was recognized as a Best Workplace by Puget Sound Business Journal and a Best Bank by Forbes, Peninsula Daily News, and Bellingham Alive.
We welcome applicants from all backgrounds -- our diversity makes us stronger. In 2023, we are celebrating our first 100 years of service.
Our Values
Optimism: We are positive and decisive. We believe the future will be better than the past. Our attitude demonstrates persistence which leads to success.
Initiative: We are self-starters and find innovative solutions. We are courageous, entrepreneurial, and passionate. We take action for good.
Respect: We include individuals from diverse backgrounds and with different perspectives. We are committed to honoring and serving others.
Growth: We learn and adapt so we can continually improve. We believe in personal growth through grit and determination.
Ownership: We are invested in our endeavors. We are accountable and take responsibility for our actions and decisions.
Position Purpose:
Administer and facilitate learning and development programs for new and existing employees using the ADDIE model that incorporate the principles of adult learning, promote the transfer of skills to the workplace, and ensure an exceptional customer experience. Responsibilities include facilitating learning using a variety of delivery strategies and evaluating/improving program effectiveness.
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Essential Functions:
Training Program Development: Design, develop, and implement comprehensive training programs aligned with organizational objectives and employee development needs. This includes onboarding programs, skill enhancement workshops, technology training, leadership development initiatives, and compliance training.
Content Creation: Create engaging and effective learning materials, including presentations, e-learning modules, training manuals, and job aids. Ensure content is up-to-date, relevant, and accessible to all employees.
Facilitation and Delivery: Facilitate training sessions using a variety of delivery methods, such as classroom instruction, virtual training, and interactive workshops. Deliver training programs effectively to diverse audiences while maintaining high levels of engagement and participation.
Learning Assessment and Evaluation: Develop assessment tools and metrics to measure the effectiveness of training programs. Conduct evaluations to gather feedback from participants and stakeholders, and use data to continuously improve and refine training initiatives.
Collaboration and Stakeholder Engagement: Collaborate with department managers, subject matter experts, and other stakeholders to identify learning needs and prioritize training initiatives. Build strong relationships across the organization to promote a culture of continuous learning and development.
Compliance and Regulatory Training: Stay updated on industry regulations, compliance requirements, and best practices related to banking operations. Develop and deliver compliance training programs to ensure all employees maintain the highest standards of ethics and regulatory compliance.
Performance Evaluation: Implement evaluation mechanisms to assess the effectiveness and impact of training programs. Gather feedback from participants and stakeholders to measure learning outcomes, identify areas for improvement, and ensure continuous enhancement of training initiatives
Maintain course catalog, enrollment and report within various LMS systems used by First Fed.
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