Job Information
JPMorgan Chase Global Card Operations Readiness and Integration Lead, Senior Associate in Plano, Texas
Job Description: CIB - Global Card Ops Readiness and Integration Lead - Associate
The primary responsibility of the Readiness and Integration Associate is to lead operational readiness and integration efforts in Global Card Operations to drive consistency in process and technology used by the various products.
Job Responsibilities:
Lead operational readiness and integration efforts in Global Card Operations for Merchant Services-related activities.
Follow standard project methodology to provide a best-in-class strategy and implementation.
Influence internal and external parties to deliver solutions ahead of the required timeline for clients and/or internal stakeholders.
Provide ad-hoc feedback to the core product and process management teams.
Identify and drive process improvement initiatives to enhance client and employee experience.
Proactively lead knowledge-sharing sessions with the internal team.
Foster information sharing across the business.
Perform other duties as assigned.
Required Qualifications, Capabilities, and Skills:
Possess a minimum of 5+ years of experience in operations, business, and/or project management or a comparable role.
Demonstrate a proven ability to drive a positive client experience.
Exhibit excellent attention to detail, quality, and compliance.
Demonstrate the ability to lead multiple projects concurrently with minimal direct supervision.
Communicate effectively at all levels, including executive leadership.
Succeed in a dynamic, changing environment, rapidly assimilating and applying new information.
Think innovatively, be a self-starter, and be highly motivated.
Exhibit leadership and people management skills.
Build strong business relationships within the site and across the business.
Be proficient with Microsoft Suite of applications, including Excel, Access, and PowerPoint, and capable of developing high-quality presentations.
Have previous experience with payments or card networks, especially if you have worked as part of an operations team.
Preferred Qualifications, Capabilities, and Skills:
Experience in Intelligent Automation solutions (e.g., Alteryx, Tableau).
Previous experience with payments or card networks is a plus, especially if you have worked as part of an operations team.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans