Job Information
Novo Nordisk Product Manager - CRM in Plainsboro, New Jersey
About the Department
The Finance and Operations dept. brings insights and intelligence to inform decision making & drives digitalization and business solutions to attain NNI goals. Finance and Operations works closely across the organization to guide enterprise-wide resource allocations, investment choices, drive core operations and develop insights to drive growth and operational excellence across the value chain while innovating for future capabilities. Our focus on innovation ensures we're constantly building future capabilities. We're responsible for regulating accounting, upholding workplace safety, managing our supply chain and sampling, supporting technological and data innovation, insights and analytics, delivering patient support solutions, maintaining our facilities and assuring the integrity and completeness of all business transactions. At Novo Nordisk, you will have the opportunity to build a life-changing career in a global business environment. We encourage our employees to make the most of their talent, and we reward hard work and dedication with opportunities for continuous learning and personal development. Are you ready to maximize your potential with us?
The Position
The Product Manager is driven by a customer-centric mindset to meet business goals by leading the development of new IT solutions. The IT Product Manager will be responsible for managing and overseeing the development of technology products, ensuring they align with the company's vision and strategic goals. The ideal candidate will possess a strong technical and functional background, combined with excellent business acumen and leadership abilities.
Relationships
Reports to a Senior Manager in the NNI IT Organization.
Interacts and has responsibilities to other members of the IT team, including architects, system managers, and other supporting roles. Must maintain positive and frequent communications with line of business owners and managers.
Essential Functions
Manage the entire product lifecycle from ideation to launch, including planning, development, testing, and release
Develop, manage, and prioritize the product backlog based on stakeholder feedback, market trends, and business objectives
Lead a prioritization meeting to aid stakeholders in determining which product features and enhancements will deliver the greatest value to end users (agents) and customers of Novo Nordisk
Collaborate with stakeholders to understand business needs and translate them into product requirements and communicate clearly to the scrum team
Work closely with technical, design, and other integration teams to ensure successful product development and delivery
Be the single voice to the scrum team, ensuring that product goals and objectives are clearly understood
Engage key stakeholders to gather feedback, identify pain points, and understand user needs
Ensure successful implementation and adoption of the product
Monitor product performance and make data-driven decisions to continuously improve the product
Regularly communicate product updates and progress to stakeholders, ensuring transparency and alignment across the organization
Create system requirements (e.g., user stories, requirements, field mappings) and business processes ensuring they align with overall business objectives and system vision
Participate in Sprint Demos to ensure the system build meets the agreed upon requirements
Provide input and support to the NNI User Acceptance Team (UAT) lead on identifying UAT scenarios, script authoring and UAT execution
Collaborate to build solid relationships with the cross-functional team and foster an environment where everyone feels included and respected
Connect with stakeholders on reporting requirements, report delivery and overall performance management
Manage workload prioritization
Physical Requirements
0-10% overnight travel required.
Qualifications
Strong business insight and knowledge is required in relation to products, roadmaps etc.
Experience with Salesforce required
Experience with Genesys telephony system or similar technologies preferred
Experience Level:
7+ years’ experience within IT or innovation function. Must have experiencing leading large initiatives across multiple business functions
1+ year experience in Agile methodologies is preferred
Education Level:
Bachelors degree in Business, information systems, computer science, or related field preferred. May substitute relevant professional experience
Set direction:
Communicate a compelling purpose and vision with passion and urgency on all levels of the organization
Translate strategy into ambitious goals with clear priorities
Make bold decisions and take risk
Seek new and innovative solutions
Drive outcomes:
Demonstrate agility and adapt quickly to changes
Hold self and other accountable
Delegate and empower others to take action
Keep things simple and eliminate unnecessary complexity
Political flair to navigate in a global organization
We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.
Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.
If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.