Job Information
UPMC Supervisor, Food Services in Pittsburgh, Pennsylvania
UPMC Magee-Womens Hospital is seeking a Full Time Supervisor, Food Services to support the Nutritional Services department!
This position will work rotating and overnight shifts. Hours are subject to change based on business needs.
The Food Services Supervisor is responsible for the training, supervision, and performance of food service associates to maintain food safety, food quality, and customer satisfaction in the varied Food and Nutrition operations.
Responsibilities:
Conduct the orientation, training and coaching of new team members. Ensure routine competency checks are completed for all associates with appropriate follow-through.
Contribute to the relevant and timely performance feedback to associates through the performance review process.
Monitor food quantity and quality to ensure appropriate product is available for meal service according to menu and special requests.
Supervise services according to department standards and complete quality control and quality assurance checks to ensure compliance with regulatory agencies.
Monitor all aspects of the department's food safety program routinely and take immediate and appropriate action to identified hazards.
Schedule personnel to meet operational needs and in accordance with volume and budgetary guidelines.
Monitor all aspects of the operation's sanitation program daily to always ensure inspection readiness.
Conduct and document service recovery on all customer complaints as per operational guidelines.
· HS Diploma/GED required
· 3 years relevant experience required
· 1-year relevant leadership experience required
Licensure, Certifications, and Clearances:
SERV safe certification required within 6 months of hire
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