Job Information
UPMC Medical Assistant / Patient Service Coordinator (Oncology) - Mercy in Pittsburgh, Pennsylvania
Are you interested in a career that provides plenty of opportunities for growth and development? If you're passionate about patient care and looking for a career that offers great benefits, learning opportunities, and a career ladder, we invite you to explore this opportunity!
UPMC Hillman Cancer Center is currently hiring a full-time Medical Assistant / Patient Service Coordinator to support our medical oncology office at Mercy Hospital in Pittsburgh, PA. This will be a Monday through Friday, daylight position. No evenings, weekends, or holidays required!
Applicants will be placed in the appropriate job title and salary based on their individual experience and education.
The Medical Assistant will be responsible for assisting physicians with various aspects of patient care (including clerical, environmental, and organizational tasks) ensuring patient satisfaction. Daily tasks will include taking vital signs, registering patients, scheduling testing, exams, and treatments, as well as stocking supplies, and cleaning exam rooms.
The Patient Service Coordinator is an advanced Medical Assistant type role. This position will be utilized in a dual capacity; at times the staff member will be asked to function as a Medical Assistant, rooming and triaging patients, stocking supplies, cleaning rooms, etc. At other times, this staff member will be asked to function in the business office where they will answer phones, schedule patients, check in and check out patients, and other duties as assigned.
We don't just take care of patients — we take care of our team, too. Check out our blog (https://mycareer.upmc.com/10benefits/) , highlighting some of the benefits you'll receive as a UPMC employee!
Responsibilities:
Send/receive patient medical records in accordance with Health Insurance. Portability and Accountability Act (HIPAA) and other state and federal regulations.
Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics. Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required.
Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history, taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families.
Answering calls and providing pertinent information including patient education as directed.
Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.
Comply with requirements of appropriate regulatory agencies (i.e., OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.
Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.
UPMC has a robust career ladder for Medical Assistants and Patient Service Coordinators. Explore this opportunity to see how you can use your skills to make a difference!
Applicants will be placed in the appropriate job title & salary based on their experience and education.
Medical Assistant:
High school diploma or equivalent is required.
Patient care experience preferred.
Salaries range from $16.74 - $18.80 - $25.57 hourly
Medical Assistant, Senior:
High school diploma or equivalent is required.
Successful completion of Medical Assistant Program or equivalent hospital program (LPN/RN/EMT)
OR successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA)
OR at least 1 year of patient care experience.
Must be responsible and demonstrate proficiency in three practice category-specific tasks as determined by the manager.
Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.
Salaries range from $16.84 - $19.57 - $25.72 hourly
Medical Assistant, Expert:
Successful completion of Medical Assistant Program or equivalent hospital program (LPN/RN/EMT)
OR successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA) and 1 year of patient care experience
OR at least 2 years of patient care experience.
Must successfully complete the UPMC Preceptor training and serve as a preceptor and mentor to newly hired team members.
Must be responsible and demonstrate proficiency in all practice category-specific tasks as determined by the manager.
Salaries range from $16.94 - $20.32 - $25.87 hourly
Patient Service Coordinator:
High School graduate or equivalent required.
Minimum of three years of direct patient care and or phlebotomy experience.
Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.
Possesses strong interpersonal skills and the ability to work with individuals from multi-disciplinary groups.
Possesses excellent organizational skills.
Salaries range from $16.94 - $20.32 - $25.87 hourly
Licensure, Certifications, and Clearances:
Medical Assistant or Phlebotomy certification is preferred.
CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.
Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
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UPMC is an Equal Opportunity Employer/Disability/Veteran