Job Information
University of Pittsburgh Educational Outreach Center Access & Student Success Manager in Pittsburgh, Pennsylvania
Educational Outreach Center Access & Student Success Manager
The Manager of the Access & Student Success subunit of the Educational Outreach Center (EOC) is responsible for overseeing and coordinating all aspects of the Subunit, which supports youth scholars through their journey from enrollment to the University of Pittsburgh (Pitt) through graduation. This role involves managing two essential functional areas: 1. Student Success Resource Support and 2. Student Success Programs & Initiatives. The Manager will collaborate with various stakeholders to shape programs and services that enhance student success and ensure seamless navigation through Pitt's vast network of resources. This position will report to the Associate Director.
This is a hybrid position which requires time spent on the University of Pittsburgh campus as well as time in the communities that we serve.
About the University Educational Outreach Center (EOC): The mission of the University Educational Outreach Center is to serve as the epicenter for all University of Pittsburgh academic outreach efforts. The Center maintains an infrastructure that operationalizes collaborations, leveraging the assets of the university and external communities to enhance college admissions from matriculation through graduation for underserved and underrepresented students.
Qualifications:
Bachelor's degree in education, Counseling, Student Affairs, Social Work, Education, or related field. Master's preferred.
Demonstrated experience in program development, implementation, and evaluation.
Knowledge of student success best practices and resources.
Strong leadership and collaboration skills.
Ability to communicate effectively with diverse stakeholders.
Preferred Skills:
Experience working with diverse student populations.
Familiarity with Pitt's student support resources and programs.
Experience in data analysis and reporting.
Ability to adapt to changing priorities and environments.
5 years of experience in higher education administration, student affairs, or a related field.
Job Summary
Fosters community partnerships and directs University resources and staff toward the betterment of the community. Executes logistics of programmatic events, presentations, and training details. Creates communications and targeted strategies, media strategy, and a community plan.
Essential Functions
Key Responsibilities:
1. Student Success Resource Support
Develop, maintain, and evaluate an infrastructure to navigate youth scholars through Pitt's network of student support resources. -Create synergy and reciprocity among existing institutional assets focused on student success. - Lead key initiatives in the following areas: a.) student intake, b.) transition ceremonies, c.) orientation to college student success, and d.) student success care connection. -Identify individual student needs and map referral resources. - Match student needs to existing Pitt resources. -Identify student needs not being met by existing Pitt resources. - Monitor student-referral connections. - Evaluate student-referral connections for their effectiveness.
2. Student Success Programs and Initiatives
Develop, implement, and evaluate additional programs and initiatives to support youth scholars at Pitt. -Lead initiatives: a.) student success mentoring & coaching, b.) social & emotional & belonging support, c.) cohort support for Pathway Programming students who have accepted the Pitt Pathway. - Collaborate with EOC team members and stakeholders to shape programs and services. -Co-construct supports based on stakeholder input and consideration of existing university-wide student success resources.
Physical Effort
Must be able to sit or stand for prolonged periods of time.
The University of Pittsburgh is committed to championing all aspects of diversity, equity, inclusion, and accessibility within our community. This commitment is a fundamental value of the University and is crucial in helping us advance our mission, which includes attracting and retaining diverse workforces. We will continue to create and maintain an environment that allows individuals to discover, belong, contribute, and grow, while honoring the experiences, perspectives, and unique identities of all.
The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. EOE, including disability/vets.
Assignment Category: Full-time regular Job Classification: Staff.Community Engagement Manager Job Family: Community & Government Job Sub Family: Community Outreach Program Campus: Pittsburgh Minimum Education Level Required: Bachelor's Degree Minimum Years of Experience Required: 3 Will this position accept substitution in lieu of education or experience: Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement. Work Schedule: Monday - Friday, 8:30 a.m. - 5:00 p.m. Work Arrangement: Monday - Friday, 8:30 a.m. - 5:00 p.m. Hiring Range: TBD Based Upon Qualifications Relocation_Offered: No Visa Sponsorship Provided: No Background Check: For position finalists, employment with the University will require successful completion of a background check Child Protection Clearances: The following PA Act 153 clearances and background checks are required prior to commencement of employment and as a condition of continued employment: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance. Required Documents: Resume, Cover Letter Optional Documents: Not Applicable PI238826382