Job Information
XPO, Inc. Customer Service Representative in Pittsburgh, Pennsylvania
Customer Service Representative
Requisition Id: 376110
Business Unit: LTL
Location:
Pittsburgh, PA, US, 15225
What you’ll need to succeed as a Customer Service Representative at XPO
Minimum qualifications:
2 years of customer service experience
Strong computer, typing and 10-key skills
Experience with Microsoft Office
Available to work a variety of shifts, including days, evenings, nights and weekends
Preferred qualifications:
Transportation experience
Excellent verbal and written communication skills
About the Customer Service Representative job
Pay, benefits and more:
Pay starts at $20.63
Full health insurance benefits on day one
Life and disability insurance
Earn up to 13 days PTO over your first year
9 paid company holidays
401(k) option with company match
Education assistance
What you’ll do on a typical day:
Communicate and coordinate with terminal and shop locations about commercial invoicing
Answer and direct phone calls and/or video calls during set work hours
Recognize and resolve documentation errors
Perform general clerical duties as assigned, including filing, data entry and billing
Review billing statements for accuracy and process for payment
Resolve invoice matching issues within the AP system
Customer Service Representatives are required to:
- Walk and/or stand for extended periods in a climate-controlled office environment
About XPO
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statementhere (https://jobs.xpo.com/content/CANDIDATE-PRIVACY-NOTICE/?locale=en_US) .