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UPMC Admin Assistant - Associate in Pittsburgh, Pennsylvania



Under direct supervision, provides general administrative support to a department or group of professionals.


  • Under direct supervision, provides general administrative support to a department or group of professionals.

  • Orders office supplies and maintains office equipment.

  • Helps supervisor and department prepare presentations (i.e., edits, prints, basic formatting functions).

  • Sorts, distributes, prioritizes, and composes routine correspondence following established procedures not requiring management review. (i.e., reads correspondence/ highlights important items and sends to supervisor, sends emails sent on behalf of dept head, writes and sends meeting reminders, forwards emails to an appropriate distribution list on behalf of department head).

  • Performs routine clerical functions, such as copying, sorting, filing, and typing. Sets up and maintains varied office files, logs, and records office activities.

  • Assists in researching, drafting, and/or abstracting routine reports. Compiles and analyzes basic information.

  • Answers, screens, and routes incoming calls and messages. Responds to routine questions.

  • Maintains supervisor's calendar (i.e., schedules meetings and recurring events, schedules large conference rooms, orders food, ensures applicable equipment is available and ready for the meeting, may take meeting minutes).

  • Greets, screens, and directs visitors to an appropriate staff member.

  • Process in-basket requests in a timely manner and document progress when appropriate

  • Schedules and coordinates patient visits/testing

  • Process letters from EpicCare letter queue for assigned providers

  • Answer telephones, screen calls, take messages in EpicCare, and provides information using optimal customer service etiquette

  • Interface with various insurance payers regarding pre-authorizations and referrals for treatment of patients


  • High School diploma or equivalent.

  • Up to one year of administrative experience preferred.

  • Working knowledge of word processing, electronic mail/calendar, spreadsheet, presentation, and database software.

  • Ability to use applicable MS Suite products.

  • Knowledge of business processes and procedures.

  • Ability to use basic reasoning skills.

Licensure, Certifications, and Clearances:

  • Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

REQNUMBER: 250495948