Job Information
American Express Technical Project Manager - Generative AI Enterprise Enablement in Phoenix, Arizona
Description
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside dedicated engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve exciting problems. American Express offers a range of opportunities to explore the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills polished and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex
The Chief Technology Officer Organization has a vision of setting high standards for technical excellence, talent, strategy, and norms across Technology. It also aims to encourage and cultivate technical innovation and enhance and highlight the organization's technical pulse.
This position works with the Program Director of Generative AI Enterprise Enablement. The successful candidate will act as strategic partner to the foundational delivery teams and requesting business and tech teams to enable Generative AI use cases for American Express at scale. This role works on the team responsible for ensuring end to end delivery and coordination across multiple technology partner teams such as Information Security, Cloud and Network Engineering and Enterprise Architecture and the use case technical and business teams ensuring timely delivery of Gen AI use cases within the enterprise.
Responsibilities:
Collaborating effectively with delivery partners, building key relationships to identify and handle dependencies.
Developing and supervising key Use Case project tasks and achievements using your toolbox of techniques like teamwork and collaboration, planning, coordination and leadership.
Producing regular reporting demonstrating progress against key achievements for all delivery partners, outlining key risks and dependencies and plans for the next reporting period.
Navigate and understand a complex and constantly evolving technological space with an open mind, creative problem-solving skills, and a bias for early action.
Leads and appropriately brings up delivery impediments, risks, issues, and changes tied to enterprise enablement development initiatives
Track progress, contribute to design discussions, issue resolution and remove obstacles to ensure milestone commitments are met.
Being a motivated, high-performing change agent.
Minimum Qualifications
Bachelor's degree in computer science, computer engineering, or other technical discipline, or equivalent work experience, is preferred
At least 2 years of experience in technical project management.
Ability to work with multi-functional, geographically dispersed teams on complex projects.
Experience managing Agile, Scrum, or other rapid application development teams to deliver technology solutions on that meet customer expectations for timeliness and quality
Ability to communicate effectively with third parties and technical and business teams
Experience in clarifying objectives, dealing with ambiguity/under-defined problems, advocating for simplification, and influencing teams
Demonstrated willingness to learn new technologies.
PMI and/or Scrum Master Certification and Experience using Jira or Rally is a plus
Qualifications
Salary Range: $85,000.00 to $150,000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.
Job: Technology
Primary Location: US-Arizona-Phoenix
Schedule Full-time
Req ID: 24018797