Job Information
Caris Life Sciences Sr. Software Engineer - IAM - Hybrid in Phoenix, Arizona
Position Summary
The Senior Software Engineer's duties will involve the creation, development, configuration, implementation, and maintenance of Identity and Access Management systems and integrated services. In this role, you will apply technical abilities and best practices with advanced knowledge and understanding of the platforms and functionalities to include but not limited to Okta and Service Now. This individual will be crucial in maintaining the systems' reliability, security, and efficiency in compliance with regulatory standards such as SOX, SOC 2, HIPAA, and GDPR. As part of the Infrastructure and Operations team, this role requires working with diverse teams to develop solutions that address business requirements while adhering to best practices and innovative strategies. The role demands a mix of technical acumen, excellent organizational and analytical abilities, in-depth understanding of IAM processes, and a leadership mentality focused on addressing issues and enhancing procedures to achieve optimal business results.
Job Responsibilities
Drive continual enhancement initiatives to heighten the dependability of applications, elevate quality, and reduce the average resolution time for incoming requests and support tickets.
Work collaboratively with cross-functional teams and business unit stakeholders to define business requirements and deliverables that meet the business need and outcomes.
Execute new and existing application integrations and updates ensuring the process is streamlined and secure.
Deliver exceptional service by actively analyzing and collecting data to refine and enhance the IAM systems and services within the organization.
Regularly monitor and maintain the identity and access management (IAM) systems, conducting consistent evaluations and health checks to guarantee peak performance, while also detecting and addressing any potential security threats or weaknesses.
Remain up to date on the latest trends, technologies, and best practices within the areas of Identity Access Management (IAM) and cybersecurity.
Participate in Change Management procedures, such as initiating change requests, evaluating peers' submissions for review, and executing changes related to Identity and Access Management (IAM).
Develop and maintain technical documents and standard operating procedures, making sure they are clear and thorough, encompassing all essential details, and made available to the internal team and across the organization where applicable.
Assume responsibility for tasks and outcomes, demonstrating the capacity to work independently while also utilizing available resources to aid in problem-solving and asking for help when needed.
Provide and respond to ITSM incidents and requests in a timely and efficient manner meeting defined response and resolution SLAs.
Participate in an on-call after business hours 24x7 on-call rotation.
Attend and participate in weekly infrastructure and cross-functional team meetings discussion project and tasks priorities and progress.
Required Qualifications
Associates degree and minimum of 5+ years of experience in Identity & Access Management (IAM) development processes, deployment and engineering or equivalent.
Expert level experience with IAM protocols such as but not limited to SCIM, SAML, OpenID and Rest API.
Excellent analytical and problem-solving skills with the ability to troubleshoot and solve for complex issues.
Self-starter collaborative mindset with the ability to work effectively and efficiently in a fast-paced dynamic environment and adaptability to balance changing and competing priorities.
Ability to effectively communicate technical concepts to non-technical audiences.
Exceptional communication skills and strong team collaboration abilities.
Experience with Privileged Access Management.
Experience and expertise maintaining and executing Identity and Governance Administration best practices.
Experience with Okta Identity Governance, API Access Management, Workflows, MFA and Service Now.
Conditions of Employment: Individuals must successfully complete pre-employment process, which includes criminal background check, drug screening, and reference verification.
Preferred Qualifications
Bachelor’s degree in computer science, Information Systems and/or related field.
In-depth knowledge, understanding and usage of application programming frameworks such as JSON, Java, Expression Language and PowerShell
In-depth usage and creation of application programming interfaces
Experience building IAM workflow integrated automations between IAM & ITSM Platforms.
Experience working in a Healthcare of Life Sciences environment.
Demonstrated curiosity to learn and apply new tools through automation.
Highly self-motivated with strong attention to detail.
Ability to manage multiple tasks, prioritize, and meet deadlines.
Knowledge of NIST Security Framework.
Training
- All job specific, safety, and compliance training are assigned based on the job functions associated with this employee.
Physical Demands
Must possess ability to sit, stand, and/or work at a computer for long periods of time.
Ability to work extended hours during implementations and on-call rotations.
Other
Job may require after-hours response to emergency issues.
Periodically scheduled on-call may require after-hours response for technical emergencies not explicitly related to assigned job responsibilities.
This job description reflects management’s assignment of essential functions. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Caris Life Sciences is a leading innovator in molecular science and artificial intelligence focused on fulfilling the promise of precision medicine through quality and innovation.
Caris is committed to quality and excellence at our state-of-the-art laboratories. Learn more about our tissue lab and the advanced technologies that are helping improve the lives of cancer patients.