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Your opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

The Digital Retail Mobile Platform Health team is responsible for the healthy growth and operation of our fastest-growing digital channel. Our vision is to create a best-in-class mobile experience with a focus on stability, security, and data integrity.

We are seeking an experienced Senior Mobile Product Owner to support the Digital Retail Mobile Global Experiences team. The team works to ensure the health of the Schwab Mobile app by prioritizing, grooming, and executing against a backlog of initiatives aimed at improving and maintaining the app's stability and performance. This role will support mobile software development teams in an agile environment including the coordination, prioritization, and communication across business product areas.

• Working with the leadership team on annual business plans, quarterly roadmaps, and proposals

• Partners with business owners to intake enhancement requests, document impact, and define and track detailed requirements

• Managing platform backlog, aligning on business priority, and communicating progress updates to stakeholders

• A high degree of attention to detail, strong organization skills, ability to adapt to changing business conditions, and ability to effectively manage multiple projects with urgency, meeting required deadlines

• Leads requirements writing using iterative Agile methodology in JIRA, defining acceptance criteria, partnering with technology, attending scrum meetings, and implementing technical enhancements

• Collaborates with technology on backlog grooming, iteration planning, and release planning

• Performs technical certifications during internal and external production releases, outside of regular business hours

• Support business team day-to-day platform questions and assist in production support triage, acting as a liaison with technology partners, and escalate as needed

• Works with business partners to understand business processes, process flows, business needs and analyze pain points, identify viable solutions, and implement enhancements.

• Independently manage and coordinate project tasks, lead analysis interviews, owns facilitation of discussions, and communications with impacted areas regarding project.

• Investigates and validates reported issues to assess risk and exposure and provide input on prioritization

• Implement strategic communication plans and ensure effective internal and external messaging across multiple platforms

• Ability to identify and define problems, extract key information from data and develop workable solutions for the problems identified to test and verify the cause of the problem and develop solutions to resolve the problems identified

What you have

Required Qualifications:

• Excellent oral and written communications skills with internal customers; experience and comfort presenting to stakeholders and leadership teams

• Experience in the various facets of testing; test documentation, execution, and supporting others through the testing lifecycle

• Experience in assisting in business requirement gathering and documentation

• Ability to effectively manage and lead projects within a cross functional project team (internal and external technology, operations, product, and business organizations)

• Must be organized and detail oriented with the ability to manage multiple tasks simultaneously

• 3+ years of Product Management experience running a scrum team

• Agile training and knowledge of JIRA and Confluence is required

• Good understanding and/or experience with financial services product and regulations

Preferred Qualifications:

• Mobile App Experience (iOS and Android)

What’s in it for you

At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

• 401(k) with company match and Employee stock purchase plan

• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions

• Paid parental leave and family building benefits

• Tuition reimbursement

• Health, dental, and vision insurance

What’s in it for you:

At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

401(k) with company match and Employee stock purchase plan

Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions

Paid parental leave and family building benefits

Tuition reimbursement

Health, dental, and vision insurance

Schwab is an affirmative action employer, focused on employing and advancing in employment, qualified women, racial and ethnic minorities, protected veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at applicantaccessibility@schwab.com or call 800-275-1281.