Job Information
Alphabroder Inside Sales Manager in Phoenix, Arizona
Overview:
The Regional Inside Sales Manager will be responsible for daily oversight and performance of an entire sales region within alphabroder. He or she will motivate the region to sell products and services through effective management of sales incentive programs, coaching, career development and reporting mechanisms. The Regional Inside Sales Manager with work with the Inside Sales Supervisor in the region to ensure maximum productivity and performance, with a focus on profitability.
Essential responsibilities:
Lead a team of up to (15-20) Account Executives, Account Managers, and 1 Inside Sales Supervisor to achieve monthly, quarterly, and annual sales goals, as well as to exceed minimum productivity standards as a region
Provide regular updates on regional sales performance, pipeline management, and forecasting to the senior management team, including ad hoc reporting upon request
Mentor, guide, and coach the region on a daily basis to enhance performance and ensure compliance with sales methodology (logged in CRM)
Organize and lead regional meetings to communicate all corporate matters in a positive, interactive, and timely manner
Create and maintain a superior team through talent recruitment/hiring, performance management, and motivational techniques
Engage with customers on a regular basis to solidify loyalty and ensure high revenue retention rates within the region
Actively develop training curriculum and administer regular training relative to the sales process and corporate initiatives
Administer all internal policies and procedures in accordance with corporate, human resources, budgetary, and finance guidelines. Ensure accuracy of staff data records
Qualifications
Qualifications:
Bachelors degree required
3+ years of proven leadership skills either in management and/or business development; growing an installed base, delivering sales innovation and/or sales skills development for a team or business
Preferred wholesale or distribution-related experience with knowledge and/or practical experience in one or more of the following areas: Promotional Products, Screen-printing, Embroidery, and Corporate/Educational Uniform Programs
Thorough knowledge of alphabroder value proposition, product offering, competitive landscape, and sales cycle
Proven/demonstrated ability to work independently and/or in a team/matrix environment, handle multiple demands and continually changing priorities
Demonstrated excellent skills in planning, time management, decision making, presenting, problem solving, conflict resolution and communications
Proven/demonstrated ability to present and administer role playing in a group setting
Ability to work effectively with other functional areas of the business to exceed customer expectations
Demonstrates high level reasoning skills with the ability to solve practical problems and deal with a number of variables in situations of limited standardization. Able to interpret instructions presented in a variety of formats
Ability to travel as required, including but not limited to overnight travel
Requirements of Position:
Regional Goals: required to meet revenue and GP goals aligning with the companys corporate plan, including: SIM, Source Abroad, Better Goods, Trade, Fashion, and Prime
Activity: must maintain set KPI goals within the region, including: phone contacts, territory reach, account activity, and sales goals. Must also ensure 100% minimum expectations are met monthly
Leadership: responsible for upholding alphabroders core values and key principles across their respective sales team. Additionally, providing monthly feedback on each representatives performance
Sales & Service: ensure that each representative is meeting our service expectations within their account base, including but not limited to: response time, follow up, and solution based selling