Job Information
ABM Industries Regional Distribution Operations Manager in Phoenix, Arizona
Overview
Pay: $85,000.00 - $95,000.00 Annually
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.
You may be eligible to participate in a Company incentive or bonus program.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Staff & Management (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Staff-Mgmt-11.6.23.pdf)
POSITION RESPONSIBILITIES
Possess deep knowledge of the operation at each site (contract, scope of work, building type, client nuances, local market conditions)
Be responsible for the delivery and execution of all contracted janitorial services within the region
Build long-term sustainable partnerships with the client at each location
Consistently travel to and visit each site within the region and participate in frequent, regular onsite meetings with the client
Effectively address all client related communications in real time with a sense of urgency (emails, phone calls, requests)
Properly escalate issues that could impact local or national perceptions of ABM as a preferred facility services provider
Review financial performance regularly to forecast spend and course correct when necessary
Ensure cost control levers and metrics are in place to proactively monitor overall spend to monthly budget
Work directly with client and internal teams to ensure billing and collections are processed in a timely manner
Negotiate modifications to compensation or staffing plans based on site specific needs, market conditions and client driven initiatives
Prepare and develop financial and operational reports weekly and monthly
Work closely with site managers to develop their operational knowledge and management capabilities
Make sure all onsite employees have clear job assignments, roles and responsibilities
Develop site specific performance standards and ensure portfolio wide standards are being met
Proactively create consistent and effective operational processes and see them through to implementation
Ensure all sites are properly documenting employee onboarding, badging, safety, job training and performance management issues
Drive and promote a strong safety culture; reinforce ABM and client safety programs
Ensure each site is conducting formal quality checks and inspections according to plan
Continuously monitor the overall performance of each site and make appropriate changes to improve performance
Up-sell additional services and tag jobs above and beyond contractual agreements
Partner with local and national 3rd party vendors and suppliers for onsite material, supplies and equipment (ordering, pricing, repair, testing out new products)
Performs other duties as assigned or requested.
KNOWLEDGE, SKILLS & ABILITIES
Bachelor’s degree preferred or equivalent military experience
Minimum of 5-7 years of management experience
Minimum of 5-7 years in facility services or building management (multi-site locations preferred)
Experience in warehouse, distribution center or manufacturing environments is a plus
Previous custodial experience desired
Able to travel by car weekly to sites within region
Extended travel outside of region (10%)
Excellent organizational skills and attention to detail
Proficient in Microsoft Office including word, outlook excel and powerpoint.
Must have working knowledge of OSHA safety standards and regulations
Must maintain a valid State issued driver’s license
REQNUMBER: 102525
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.